Kraftmaid

 
9.0
 
4.1 (30)
 
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Kraftmaid

Company Address

P.O. Box 1055
Middlefield, Ohio 44062

Warranty

As long as you own the cabinets

Door Styles Available

  • Shaker
  • Arched
  • Raised Panel
  • Flat Panel

Wood Used

  • Oak
  • Maple
  • Cherry
  • Hickory
  • Birch

For more than 40 years, KraftMaid has been committed to the needs of our customers.

We’re an industry leader and one of the largest built-to-order cabinet manufacturer in the United States, helping more customers create the home of their dreams than any other cabinet manufacturer in the world.

Our cabinets are constructed here in the United States. With more than 1.5 million square feet of manufacturing facilities in Northeast Ohio, we bring you the same kind of hand-crafted all-wood, dovetail drawer boxes and I-beam constructed cabinets that we sold from our modest shop over 40 years ago.

Why choose KraftMaid? Because semi-custom kitchen cabinets give you the perfect blend of style, selection, and affordability.

With semi-custom cabinetry, you get to enjoy customizing your cabinetry design without the steep prices and extended lead times that often go with fully-customized cabinets. Our product is 100% built-to-order. Through state-of-the-art construction methods, we use the finest materials to build each cabinet to your exact specifications. You choose your door style and the type of material for your semi-custom kitchen cabinets, whether that’s oak, cherry, maple, birch or hickory. Then, you complete your cabinet design with your choice of finish and decorative hardware.

Editor review

Overall rating 
 
9.0
Finish 
 
10.0
Durability 
 
10.0
Warranty 
 
10.0
Custom Options 
 
10.0
Price / Value 
 
5.0
Quality 
 
9.0

Good selection of options

Kraftmaid has a great selection of doors and cabinet styles. Their warranty, as long as you own the cabinets, is one of the best in the industry. They offer many "custom" options and the only drawback to buying their cabinets is that they are on the more expensive side for semi custom cabinets. If you are considering these cabinets, you will end up with quality cabinets.

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User reviews

30 reviews

9-10 stars
 
(3)
7-9 stars
 
(4)
5-7 stars
 
(3)
3-5 stars
 
(5)
1-3 stars
 
(15)
Overall rating 
 
4.1
Finish 
 
3.8  (30)
Durability 
 
4.2  (30)
Warranty 
 
4.5  (30)
Custom Options 
 
4.8  (30)
Price / Value 
 
3.9  (30)
Quality 
 
3.5  (30)
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Overall rating 
 
7.5
Finish 
 
7.0
Durability 
 
9.0
Warranty 
 
6.0
Custom Options 
 
9.0
Price / Value 
 
7.0
Quality 
 
7.0

Solid Construction, Issues with Finishes

Kraftmaid offered the options we needed to make our kitchen the way we wanted it to be. The Lowes designer was excellent and knew the Kraftmaid product very well, so our expectations were well-managed.

The cabinets arrived right when they said they would, and the delivery matched every item on the order. There were many line items (over 50) and it all added up. So far so good.

The installers were very good, they made sure the kitchen floors and walls were as level, square and plumb as possible in our crooked 100 year old house. Their careful prep work made the cabinet installation go very smoothly.

The cabinets and drawers are well made from good materials. Everything was solid. Where there were door collisions, we installed invisible hinge restrictors that kept the door opening to 89 degrees, eliminating the interference. All the hardware is good quality and works well.

Where things fell apart somewhat is on the finishes.

1. Our doors are mitered and many arrived improperly joined, with large gaps in the seam. We understand that wood is a natural product that expands and shrinks over time, but this was brand new stuff. The starting point should be as close to perfection as possible. During our remodel, the carpenters cut numerous miter joints for woodwork to trim the doors and windows, and these were perfectly done on portable saws in our driveway. I expect the Kraftmaid doors, built in a climate-controlled factory on CNC machines, to be as good. They were not. The Kraftmaid factory rep visited our house and reviewed our complaints. He mentioned that the standard for a miter joint is "a gap smaller than a credit card." Credit cards are pretty thick. He did replace 9 doors and while we are not 100% satisfied with some others, we are satisfied enough not to pursue it further other than to mention it here.

2. We got one 4 drawer bottom cabinet. The door faces were not aligned with each other nor with the adjacent pieces. There are adjustment brackets, but several of these were screwed in such a way that no adjustment was possible. We ended up redrilling many holes to get these in line.

3. There were several painting flaws: bubbles that didn't burst when they were still wet, and one door had a very thin coat of paint, you could see the wood. Kraftmaid replaced these.

Overall, we are happy with our cabinets and love our new kitchen. But we spent way too much time managing quality issues that could have been avoided with a closer eye back at the factory.

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Overall rating 
 
8.2
Finish 
 
10.0
Durability 
 
6.0
Warranty 
 
10.0
Custom Options 
 
10.0
Price / Value 
 
8.0
Quality 
 
5.0

Disapointed

Well to start I didn't expect high quality for the price, "You get what you pay for". But I did expect better than I got.
Part is Lowes. The designer didn't read the disclaimer about the corner units with swing-out draw not being next to appliance. So this unit will not swing all the way out for access to sliding shelves inside.
Small brass hinge on swing out unit too weak to support weight of one Crock-pot.
Requested plywood construction. received plywood framing and shelves. Side paneling 1/16th in laminated particle board. Couldn't they have at least used Masonite?
Soft close hinges block one shelf location. Called Kraft Made and they sent adjustable pins that cannot be used because they are too thick to fit between shelf end and side panel.
Love the appearance, hate the thoughtless design.

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Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0

DISGUSTED EXPERIENCE

I will NEVER AGAIN purchase anything made by Kraft Maid and I hope others will read this and all the other upset and disappointed buyers who purchased Kraft Maid cabinets. They're quality control is incredibly substandard. They just could not (or more likely didn't want to further bother after several attempts) get the overall wood stain even. We originally purchased these in December 2015 and after 8 months of my "thanked patience" they STILL COULD NOT GET IT RIGHT! I purchased the cherry wood with a honey finish. The stain was SO UNEVEN from the finished product. The doors looked like there were 5 different stain colors used. When I initially inquired about one part of the sample that had an eyesore of what looked like an unstained streak, I was informed I needn't worry because the door would be replaced. I never dreamed that kind of inconsistency was THE NORM! I've worked with unfinished cherry wood myself and I never had the level of inconsistency in the wood stain and finish that this company has demonstrated. The experience I had was that Kraft Maid would rather keep producing off their assembly line substandard quality control stained cabinet doors rather than truly satisfy their customers. I paid a lot of money for these cabinets (had to pay the total amount up front at Home Depot) and it is disgraceful what I went through with them. I will NEVER AGAIN purchase any product from Kraft Maid again and will warn every and any person I come across thinking of remodeling or looking to purchase a new home to purchase Kraft Maid cabinetry.

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Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0

WORST Experience EVER!

KraftsMaid quality was extremely poor (paint chips at seams, warped cabinets, and glue oozing from seams). Considering price is nearly DOUBLE other retailers, I expected top-notch quality and service - which we never got. After spending $20k on a kitchen at Home Depot, we had to return/exchange items over 8 times! KraftsMaid was not willing to compensate us to make us happy either. Will never buy from them again.

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Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0

POOR QUALITY & WORSE CUSTOMER SERVICE

I recently purchased kitchen cabinets from Lowe’s in April 2016. I was told that KraftMaid makes some of the best kitchen cabinets by the Lowes salesman so I decided to buy it. I paid $16,500 for cherry wood cabinets. it took over a month to finish and delivery. When the installer opened boxes, to our surprise, some products are not in good condition, he wrote a long list of items with defects ( e.g., cut with wrong size, scratch, inconstant color painted, etc.), We expected our kitchen project is done by July, However, KraftMaid care is not motivated to speed up the replacement process. REALLY DISAPPOINTMENT with this vendor .

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Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0

Sloppiest Cabinets I've Seen

I recently purchased kitchen cabinets from Lowe’s in April 2016. I was told that KraftMaid makes some of the best kitchen cabinets by the Lowes salesman so I decided to buy some. I was told that there were two options to choose from, their standard line and a newer line, the Momentum line. I was told the difference between the two was in the variety of options for customization and price. The Momentum line had fewer customization options therefore it was cheaper. I decided to go with the Momentum line after being assured that there was no loss in quality and craftsmanship between the two lines.
But when I finally received the cabinets after paying over $6,000 for them I was in for a rude awakening. The cabinets I received were some of the sloppiest cabinets I have seen. There was dried wood glue dripping all over them as well as many chipped areas on almost all the cabinets I got. Most of the doors aren’t even level and have varying sizes of gaps between them. The pantry was one of the worst pieces I received. It has a large crack coming from the top hinge of the door and several more cracks on the back side of it. They even sent me a piece that was painted gray when I ordered natural wood cabinets. I was told that the cabinets would have to pass a thorough quality review before being sent to me but that clearly wasn’t done. KraftMaid didn’t even bother to put their logo on anything they sent me, I guess they are as embarrassed as I am of the cabinets.

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Overall rating 
 
9.0
Finish 
 
9.0
Durability 
 
9.0
Warranty 
 
10.0
Custom Options 
 
8.0
Price / Value 
 
8.0
Quality 
 
10.0

"Beyond Expectations"


Okay - I just completed my kitchen project. I originally started out getting a custom kitchen quotes by a local carpenters. I then went to a local Home Depot who had a few different cabinet lines. I chose Kraftmaid because the door style I chose was unique and the color and finish was great. When the cabinets came in, I have to say they looked much better than I expected (since it wasn't "custom"). Now that I am able to fully use my kitchen, I love my Kraftmaid cabinets. I did have 3 doors that I felt looked not as nice as the others but the Kraftmaid Rep Gary H. (Great guy, great customer service) came to my house and replaced them. I would highly recommend Kraftmaid!

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Overall rating 
 
2.3
Finish 
 
3.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
7.0
Price / Value 
 
1.0
Quality 
 
1.0

Junk consruction and worse warranty!

After a little over 4 years we had 2 wall cabinets completely fail at the joint between the cheap particle board sides and the horizontal braces across the backs that are used to mount them at the top, separating completely. The result was that the cabinets were literally about to fall off of the wall with about a 1" gap at the top and were being supported solely by the lower mounting screws. For even a fraction of what they cost that would simply be inexcusable. I immediately called kraftmaid when we noticed this and after waiting through a brief hold was hung up on without a single word being uttered on either end of the phone. The second call was much more lengthy, although no more fruitful. I spent almost 30 minutes essentially being told that the cabinets must have been installed incorrectly and that, point blank, kraftmaid would under no circumstances repair or replace them and that I would have to go back to where I bought them and deal with the issue there, again, more than 4 years after the sale. Even more insulting, I was also told a number of lies up to and including a statement that it would be illegal for them to send me more cabinets because I would just put them back up the same way as the last set and create a safety hazard! It's important to note that at this point I had already informed the representative that I wouldn't simply be putting them back up as they were before and had been through options with her that in kraftmaid's view would make my installation "safe". Having said all of that, it's also probably important to mention that this entire kitchen was professionally designed and installed and that the way the cabinets were mounted would have been perfectly acceptable for virtually any other brand I have ever seen and while I'm not a cabinet installer myself, I've been in the building trades in one way or another for most of my life since I was 12 years old, so I've seen my fair share and then some of kitchens, baths, etc go together. Screws of more than adequate length were installed in each cabinet, top and bottom, at every location that there is structure to support them, at every stud. To be honest it seems like the real problem is the 1/2" thick, 2.5" wide board that is the sole support for the top of these cabinets. It's just glued onto the particle board sides where it has very little surface area for the glue to adhere and doesn't have so much as a finishing nail or staple to help hold it together. The fact that the rest of the back wall is cardboard printed to look like wood certainly doesn't help either. Simply screwing a piece of hardwood 1x4 flat across the top into the sides of the cabinets and pocket holing it to accept the mounting screw going through to the wall stud should be more than adequate to reinforce that part of the structure and would be trivial to incorporate into the manufacturing process at a minimal cost. At the risk of sounding a bit cynical I have to say that I suppose I shouldn't be surprised about the problems I'm having after more closely looking at the extremely cheap construction of every part of these cabinets behind the doors/faces. It's like kraftmaid thinks if they use real wood for what people will see walking by, then nothing else matters. Sadly though, it does, and having already been taken like so many others and the point being so clearly made that I can expect absolutely nothing in the way of warranty support, I'll make the modifications to the cabinets myself that kraftmaid should have designed in at the factory and warn every person I can about what they can expect of what should have been a quality product at a premium price from an American company. Disappointing doesn't even begin to describe it...

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Overall rating 
 
3.8
Finish 
 
2.0
Durability 
 
2.0
Warranty 
 
8.0
Custom Options 
 
8.0
Price / Value 
 
2.0
Quality 
 
1.0

Never Again!

Never Again. This is what was written by one of your other readers who bought and reviewed their Kraftmaid cabinets. I completely understand that sentiment and will never again order anything from Kraftmaid. I originally decided to buy Kraftmaid because they had one of the only black cabinets that was a bit glossy but not lacquered. Everyone else had some form of gray black or brown and black combination. I will give them 1 star for the fact that my cabinets are completely beautiful. I have to take away the other 4 stars because the company has absolutely no pride in their product or any ability to complete basic customer service needs.

We bought cabinets for a 10 x 10 kitchen and a much smaller washroom. The total cost was about $16K. The first shipment of kitchen cabinets had a return rate of about 50 percent and Kraftmaid sent the wrong type of doors. We checked the order and the doors they sent were ordered correctly on the store’s end. Then of the remaining cabinets and doors about half were turned back due to problems with the finish. Dimples, dents, scuffs, scratches here and there throughout. My kitchen was held up for a further three weeks as the replacements were ordered. Once again, some of those had imperfections that were noticeable. There is also a set of cabinets that were sent with no drawer fronts. These finally came in but we had to put them on ourselves. We would get three shipments for the kitchen before Kraftmaid got it correct. Then, the garage door type hinges for two of the cabinets never worked. The company was quick to say that they had replaced these with a new type of hinge that would work better. This was amusing. Clearly they know that there is a problem with the old hinges but they are still selling them. The Kraftmaid representative for this area said he would come out and bring the new hinges but we have had the store representative call him three times now and he still has yet to contact us even though its been months.

The kitchen and the washroom are within sight of each other and so we wanted the washroom cabinets to match the kitchen cabinets. Round two with Kraftmaid began. Or if we count all the repeated shipments round four. Just as with the first shipment the cabinets and doors that were ordered came beaten up with factory indents, dimples, scuffs and scratches. We re-ordered and the second time we just decided to keep the replacements and put the defects in the top upper corners and just ignore them. Kraftmaid had broken our spirit with regard to re-ordering and holding up the remodeling process.

My thoughts for all of you out there determining who to use when remodeling your kitchen, washroom or bathroom? Find another cabinet maker. Kraftmaid may have once taken pride in their work but their production standards have lowered considerably and they will hold up your project by having to try several times to get it right.

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Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0

Buyer Beware

Purchased what we thought were quality cabinets from Home Depot.
Paid in full up front waited a month for delivery, Mounted 1st wall cabinet Cherry door looked great. Cabinet box that the nice front was glued on to is poorly constructed. Particle board shelf's, sides, bottoms, and top with printed contact paper covering. Ends of shelf's and box sides not covered or sealed, Think moisture or better yet scratching the contact paper covering on shelf's or cabinet bottom. I do not think that the cabinets would look to nice in a few years. Where is the quality that Kraftmaid claims they sell?  A note on service regarding XXXXX and Kraft Maid hope you never have a problem. 

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Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0

Do not buy!

We remodeled our kitchen with Kraftmaid and I regret it. Doors all shipped seperatley, once installed some touch and rub. Colors are noticeably off. They sent someone to repaint the cabinets after installation which did not help. He just created more work for us by removing his over spray off of the floor and appliances. Sooo disappointed with the appearance of our kitchen. Should have sent the entire mess back and went with a different company. Don't make the same mistake we did. Customer service department in Kraftmaid is not interested in solving any of our problems.

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Overall rating 
 
7.2
Finish 
 
8.0
Durability 
 
7.0
Warranty 
 
7.0
Custom Options 
 
7.0
Price / Value 
 
8.0
Quality 
 
6.0

Bought all-plywood: small cabinets good, larger cabinets "okay"

We ordered all-plywood units (redoing a kitchen with water damage)and they arrived four weeks later. We haven't had to go the warranty route (yet), since the cabinets went in well, despite the need for me to "reinforce" the large (36-inch) sink cabinet. The joints on both large cabinets were poorly connected (3/8-inch gaps held together with long staples and 'hot glue').

The 'Thermofoil' finish was good, the drawers and doors nice, although several nylon stops were missing (ya know, the little pads that cushion the façade when it bumps against the face of the cabinet).

We have not yet installed the marble countertops, so stay tuned for an additional review if the notable weight of stone changes the base cabinet performance.

These cabinets (bought though XXXX), seem better than off-the-shelf but are basically mass-produced.

I'm unsure if I would buy more KraftMaid in future.

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Overall rating 
 
1.5
Finish 
 
2.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
3.0
Price / Value 
 
1.0
Quality 
 
1.0

Poorly Constructed-Lifetime Warranty Completely False

Bought from and installed by XXXX (who doesn't stand behind their services either). After 6 years the cabinet frame literally started to fall apart and come off the wall. Said I overloaded it when all I had were the three shelves that came with the cabinet which were stocked with drinking glasses. They also said that the cabinet should have been anchored to a soffit or another cabinet ... but Home Depot did the design, selection and installation of that cabinet and either didn't know that detail or neglected to say anything. Bottom line ... Kraft Maid is not covering the cabinet and is saying that I am at fault for their cabinet falling apart. But they would be happy to sell and install a replacement for $1,400. Outrageous! I have pictures if anyone wants to me to send. Just email This email address is being protected from spambots. You need JavaScript enabled to view it.. I will be posting these and video to YouTube and social media shortly.

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Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0

Junk!! Avoid at all costs

These cabinets are very, very, very over rated and over priced!! Customer purchased from XX. One 6 ft vanity and middle upper for vanity and 32" x 7ft linen set... With XXXX 10% off and Kraftmade 10% off was still $6,000!!! Designer at XXX forgot the following on the order.... One cabinet, filler peices, all scribe and sold customer crown moulding without explanation that side panels need to be same thickness as face panel, so he had to order "skins" To make up thickness difference. For 6k these should have been at a minimum plywood construction... No, ALL fiberboard!!! Heavy, cheap and brittle!! They say "all
Ends are finished".... Well if you call a shitty sticker over the fiberboard that is 3 shades off color then yes I guess they are. Backs of cabinets are not even full thickness just a cardboard veneer and fiberboard, mounting screws go right through it. Soft close drawers make loud clunk! Overall construction is just of a poor quality. Would not recommend these to my worst enemy. I put cabinets from Norcraft in my house for $4,500(entire kitchen with huge island, and 2 full size vanities) full plywood boxes, soft close, everything for less than this bathroom. Run!!!

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Overall rating 
 
6.5
Finish 
 
6.0
Durability 
 
7.0
Warranty 
 
7.0
Custom Options 
 
7.0
Price / Value 
 
6.0
Quality 
 
6.0

cabinet doors hit doors next to them all

I purchased over $10,000 white Kraftmaid kitchen cabinets. Every door I open hits the door next to it or the knob on the cabinet doors or the microwave and pantry wall and dishwasher. I was told by designer I need to get these little rubber things to put in all hinges so doors will only open 90 degrees. Still one door hits knob on corner cabinet. Many of the cabinet doors and drawers were damaged when we opened them. One was replaced and my contractor touched up the others. The lazy susan has a wide opening on both sides so you can see what you have in the lazy susan. The representative is coming here tomorrow. I know this is a design flaw in the full overlay cabinet style. No on told us the doors would all hit each other when they open. They need different hinges for the overlay design. The designer said her never heard of this happening. He is coming tomorrow also to see it for himself. I called customer service and they said it is a design issue. They said I needed filler in between doors so they can open. I told her they are full overlay so you don't want spaces and she said to me, "What do you want, no spaces or be able to open the doors and get into your cabinets."
Very disappointed. Kraftmaid should have different hinges on their full overlay cabinets.CPiGp

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Overall rating 
 
4.7
Finish 
 
1.0
Durability 
 
4.0
Warranty 
 
8.0
Custom Options 
 
8.0
Price / Value 
 
4.0
Quality 
 
3.0

Won't Use Again

We were very disappointed in these cabinets, purchased for a powder room remodel. While they appear well-made, and have solid wood doors, the front finish is absolutely horrible. Molding edges were not stained properly and the finish is not the deep, rich finish that we expected. There were even a few dings, here and there. I should mention that we purchased one of the most expensive "models" that they offer.

Since we had granite and stone contractors waiting on these, as well as an electrician, we accepted delivery and - believe it or not - used a black permanent marker pen to hide flaws. Fortunately, we had chosen a dark wood stain and that helped. Will not use this brand on our kitchen remodel.

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Overall rating 
 
6.0
Finish 
 
7.0
Durability 
 
5.0
Warranty 
 
6.0
Custom Options 
 
4.0
Price / Value 
 
7.0
Quality 
 
7.0

Kraftmaide Kitchen cabinets

We are happy, happy, happy with the cabinets, but not so happy with the company!. The cabinets are a good, solid product, but we had damage in shipping and a drawer that was warped. The company stood behind nothing! So if you think their warranty is any good, I'm guessing it isn't worth the paper it is printed on. Too bad. A great product, but the worst customer service I've ever seen. No wonder our lumber yard hates selling this brand. Luckily for us, our local lumber yard/dealer did hire a carpenter to fix the cabinets for us, but we are still waiting for a drawer and have been waiting for the company to resolve the issues for over 6 months! I will never buy from this company again simply because they do not stand behind their product.

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Overall rating 
 
2.0
Finish 
 
2.0
Durability 
 
2.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
4.0
Quality 
 
2.0

Kraftmaid Cabinets

I have Kraftmaid Oaklands cabinets in my kitchen for past 15 years. I have had numerous problems. On one drawer, the front came off completely & had to re-glue them back together. A door cracked. Most of the spring returns on the hinges in my kitchen wore out & had to order new ones. My worst experience by far was that I recently needed new 4 new doors from them. I brought a door into one of their local dealers to get a match. I ordered 4 doors that looked the same color as the sample, however when they arrived, I only opened 1 box, and it did not match my cabinets for whatever reason.....maybe the lighting at the showplace was different than my house, etc, etc. Come to find out I am now stuck with $300 of non-matching cabinet doors, because Kraftmaid does not accept returns, even for the unopened doors.

I would stay away and never buy their products again, not just for how they have held up, but for the poor customer service.

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Overall rating 
 
2.0
Finish 
 
3.0
Durability 
 
5.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0

Never Again

I will never buy Kraftmaid again......when I had an issue with some shelves I learned how much the company cares about it's customers and the answer to that is none. They would not/could not deal directly with me and so when I went through home depot, I had 100 problems beginning with the fact that Kraftmaid delivered the wrong parts for my cabinet. Still have not gotten this resolved and it has been over a month, taken 5 trips to XXXX, numerous phone calls to manufacturer and kitchen "experts" at home depot, about 8 man hours on my part in total now, all over 3 shelves which I still won't have for at least another couple of weeks at best. Not to mention I paid almost $100 for these 3 lamanent covered pieces of plywood to which they are not refundable because they are "custom ordered" even though I was sent the wrong items and so now I am told I have to buy the shelves again.....lucky me. I would NOT recommend this company to my enemy.

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Overall rating 
 
4.8
Finish 
 
5.0
Durability 
 
2.0
Warranty 
 
5.0
Custom Options 
 
7.0
Price / Value 
 
6.0
Quality 
 
4.0

Don't Touch With Painters Tape

Thought I was getting a better quality cabinet then Home Depot or Lowe's have.Vanity looks great but after installing realized I had paint touch up to do on wall beside the cabinet.Put about 5 inches of blue painters tape on the side of vanity.Probably had the tape on for 10 hours.Peeled the tape off the next morning and it took the finish right off with it ,looked like a piece of cellophane coming off.Now there's a 3 inch bare spot where cabinet meets the wall.Called Kraft Maid about the problem.Didn't even get the words out of my mouth and they said "you used blue painters tape".Like it's a problem they have all the time.After many weeks of trying to get some resolution to the problem they finally sent me a side skin to attempt to fix the problem.Tell me how I'm getting this on without any problems!!! Guess they just don't have a fix for this problem.Think there should be a warning on the cabinet don't use painters tape it will damage finish.I can put painters tape on any piece of shit cabinet I've ever owned without causing any damage.Kraft Maid really has to look into their finishing process to make it more durable.

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Overall rating 
 
1.0
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1.0
Durability 
 
1.0
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1.0
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1.0
Price / Value 
 
1.0
Quality 
 
1.0

Terrible delivery....still waiting, they stood me up the first time around.

i'll review if i ever get them! drove 2 1/2 hours to the site for delivery and they didnt show. called my lowes, he called the rep, no apologies from them. i still dont know when i can get them, they are in a warehouse in houston and the doors are being shipped separately so i can put them on myself (!) and only one of 8 came and it was left out by a gate (rural area- weekend home), which of course i didnt know they were shipping them Fed Ex instead of including them with the order. we talking 30k+ worth of cabinets.

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Overall rating 
 
2.3
Finish 
 
1.0
Durability 
 
3.0
Warranty 
 
3.0
Custom Options 
 
3.0
Price / Value 
 
1.0
Quality 
 
3.0

Cherry Cabinets

Cabinets arrived with many flaws. Had to replace seven doors, two of them glass doors that did not match in pattern. Replacement glass doors matched, but had "glue" on them. "Easy close" feature does not work on all cabinet doors. The flaws in cabinet doors includes: discoloration, scraps, and worn out look. I noticed this upon arrival of the cabinets. Took several weeks for replacement doors. These cabinets are pretty to look at, but many were flawed!

I do not recommend this product for the money!

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Overall rating 
 
4.8
Finish 
 
2.0
Durability 
 
5.0
Warranty 
 
6.0
Custom Options 
 
5.0
Price / Value 
 
10.0
Quality 
 
1.0

Kraftmaid can't build a simple square box

I am beyond livid with my cabinets. When they arrived there were at least 8 damaged components and I have a small kitchen. We also had 4 freestanding drawers that were built as an accent feature. Apparently kraftmaid can't handle building a squared off box. Thy have been lopsided even on the reorder for damages. I would not recommend kraftmaid to my worst enemy. As far as customer service, they have issues with returning calls which only makes customers more irate. A point they obviously don't get.

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Overall rating 
 
9.7
Finish 
 
10.0
Durability 
 
10.0
Warranty 
 
10.0
Custom Options 
 
9.0
Price / Value 
 
9.0
Quality 
 
10.0

Very High Quality Semi-Custom Cabinets

I am a designer and I have owned KraftMaid cabinets for years. While the price is higher than some other semi-custom lines, the value (what you get for what you pay) is amazing! They offer many custom features while maintaining a semi-custom price. As I was reading reviews, it quickly became evident that nearly every negative experience was a direct reflection of the designer not setting correct expectations. For example, one person mentioned that their drawer looks like they have two different finishes. If their designer would have done their job properly, the customer would have known that grain direction has a direct affect on how the stain appears. If they remove their drawer and rotate it 90 degrees, the colors will "magically" change. Another person mentioned "bubbling" in the finish and huge knots. What they didn't mention is that the bubbling is what happens when the doors are sanded by hand. When stain is applied to some types of sanded woods, it causes the grain to stand up. It is especially noticable on cherry, which can also have huge knots. Are you surprised? These are natural wood characteristics which can not be changed. If you want a wood door with little variation, you should choose maple. If you want a finish that has no variation, choose a paint instead of a stain. The bottom line is this: carefully choose a designer, door some research before purchasing a product that costs thousands of dollars, and don't blame KraftMaid because you didn't invest the time to become informed about your purchase.

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Overall rating 
 
10.0
Finish 
 
10.0
Durability 
 
10.0
Warranty 
 
10.0
Custom Options 
 
10.0
Price / Value 
 
10.0
Quality 
 
10.0

Bathroom Cabinets

After reading reviews I was a little hesitant about purchasing our bathroom cabinets. However our experience was nothing but positive. We ordered through Home Depot, I was actually more worried about working with them. We had a lot of choices, the delivery came in 2-3 weeks as promised, the cabinets are beautiful! Not a scratch, no issues with color, nothing. I will definitely order again from Kraftmaid. I am very happy with our purchase.

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Overall rating 
 
2.7
Finish 
 
3.0
Durability 
 
5.0
Warranty 
 
1.0
Custom Options 
 
2.0
Price / Value 
 
1.0
Quality 
 
4.0

bathroom vanity cabinet

I purchased a Kraftmaid cabinet for my bathroom because I wanted a good quality cabinet. This is not what I got, the finish and the graining is a different color on the framing of the cabinet drawer horizontally vs verticaly. it looked like 2 different types of wood were used. There wasn't even a finished toe kick. It was black with unfinished wood on each end. There was a dent in one of the drawer fronts. I was extremely disappointed as I thought Kraftmaid was the best quality. I made a lot of money for this cabinet and I am sorry I did. I will certainly not buy Kraftmaid when I remodel my kitchen

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Overall rating 
 
8.7
Finish 
 
9.0
Durability 
 
9.0
Warranty 
 
9.0
Custom Options 
 
8.0
Price / Value 
 
8.0
Quality 
 
9.0

Kraft Maid Cabinets

Are these reviews for real? I have Kraft Maid Cabinets in my bathroom. They are honey spice maple with a dark quartz counter top on the vanity. They are beautiful. They are perfectly fine well constructed cabinets. I can not find any rough edge on them at all. The doors and cabinets are smooth as can be. The honey spice stain adds a nice golden glow to the maple. These cabinets seem to meet the specs of Consumer Reports such as solid doors, solid fronts, 3/4 inch shelves and dovetail drawers.

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Overall rating 
 
4.2
Finish 
 
1.0
Durability 
 
6.0
Warranty 
 
8.0
Custom Options 
 
8.0
Price / Value 
 
1.0
Quality 
 
1.0

Not recommended

We purchased Kraftmaid custom kitchen cabinets from Lowes. The quality was much worse than the Kraftmaid cabinets that we bought 30 years ago. The color match among the different cabinets was very poor. The bezel on one cabinet door was crooked. The end grain on most of the door panels was poorly sanded, porous and rough, and several shades darker than the face of the panel. The construction was OK. Two of the shelves were badly warped and were promptly replaced after calling customer service. After complaining about the quality to customer service, we were visited by an account representative who agreed to replace several of the cabinet doors. He was very defensive about the poor quality, telling us that we should not expect much more for the price we paid. This is not the Kraftmaid I once knew. I definitely do not recommend this brand.

Was this review helpful to you? 
Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0

Don't buy Kraftmaid

My wife and I purchased over $8k in bathroom cabinets from Kraftmaid. We thought we were splurging on top-of-the-line cabinets but could not have been more wrong. When we received our cabinets, the finish was terrible, as many of the cabinets had varying shades and many doors had bubbling in the finish. Numerous drawer fronts and doors had HUGE knots in them, some of which you could actually see through when you opened the door. Additionally, some of the wood panels in the doors shifted, revealing unstained wood. Kraftmaid’s customer service was pitiful, as they sent a representative out who stood behind the cabinets and implied we were stuck with them. Luckily, we bought the cabinets from Home Depot and they stood behind us. After much heartache, they are allowing us to replace all the doors and drawer fronts. If we had it our way, we would rip out all the cabinets and go with a different company or use a custom builder. It is very frustrating to say that the Kraftmaid cabinets in our bathroom remodel bring down the quality of the finished product and I hate to look at them. Do not buy Kraftmaid.

Was this review helpful to you? 
Overall rating 
 
6.5
Finish 
 
4.0
Durability 
 
9.0
Warranty 
 
9.0
Custom Options 
 
9.0
Price / Value 
 
4.0
Quality 
 
4.0

Unsatisfactory quality

I purchased over $9,000 worth of cabinets for a major bathroom remodel. Kraftmaid has always have a very good name. I was very disappointed in the finish, especially the end grain on the doors. over half of the 14 doors in 2 vanities and 4 tall wall cabinets required reorder. The replacement doors were of the same quality. The end grain was not sanded sufficiently. One of two vanity mirrors did not have the glaze applied. Replacement mirror had a flat finish. Toe kick stain was not even close in color. I was told that the glaze would not take the same on the toe kick by the representaive on the phone. Kraftmaid representative finally visited the house and stated that the craftmanship was not Kraftmaid quality. Awaiting the second replacement mirror. Kitchen remodel is next and I will not be using Kraftmaid cabinets

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