Review Detail

Kitchen Cabinets
No quality control at factory?
Overall rating 
 
1.7
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
5.0
Price / Value 
 
1.0
Quality 
 
1.0
We are still trying to get issues resolved after over two months and multiple reshipping of “fix” cabinet doors. Overall many of the kitchen cabinets came with a number of factory flaws, dings, nicks, joint seems separating and/or showing on front of cabinet for most of those issues Kraftmaid’s resolution was to send a “touch up kit.” If it was just a few minor blemishes that would be fine, however it was several of the cabinets that needed a lot of filler and color pen…with some still visibly marred. However, the biggest issue is that one corner cabinet door was the wrong style and one island drawer arrived damaged. Still waiting for the new island drawer replacement. Regarding the corner cabinet door we are 4 replacements in without a fix. How does a company claim they have the highest industry standards and fail at four attempts to get the same cabinet door right. Is it unreasonable to expect the correct style(miss number one) correct size (miss number two) factory damage huge dent on front edge of cabinet door showing splintered wood and missing paint. The box was undamaged leaving us to assume it was packaged that way at factory. (missed number three) and that one replaced with a new shipment but again wrong size (miss number 4). My brother in law is getting ready to remodel their kitchen as is one neighbor, they are asking us how we liked ours and would we recommend? The answer is no.
J
Was this review helpful to you? 5 0

Comments

Already have an account?

Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.

Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.