Review Detail

Stay away of Kraftmaid. Don't waste your money. Their cabinets are junk. Extremely poor construction and quality. Deplorable customer service. We purchased $20,000 of Kraftmaid bathroom cabinetry. 18 of 28 drawers and doors were poorly finished with either dripping paint and sealant, rough finishes, chips, gouges, and lousey miters. After many conversations with Home Depot and Kraftmaid a rep from Kraftmaid finally agreed to replace all 18 drawers and doors. However, once received they washed their hands of us and expected us to pay someone to make the exchanges. The doors were easy, but each drawer requires changing 10-12 screws - a very time consuming project that cost us a lot of money. We purchased Kraftmaid because we thought it was one of better quality semi-custom cabinet makers. We were so wrong! Save your money. You will get better quality for less expense if you purchase prefab cabinets. Not to mention you will save yourself hours of stress and brain damage trying to negotiate with Kraftmaid. We are extremely disappointed.