Review Detail

Ordered cabinents in March. Our late April early May timeline got pushed back to late June. When the cabinets did arrive, it was only half the order. My wife had to spend literally days on the phone being passed around trying to figure out what had happened. They'd been left in a warehouse somewhere and the freight company had to go get them and make the delivery. When we opened everything there was enough damage to pull my hopes of a nice kitchen into the abyss. We had a replacement order put in, meanwhile the installers put the damaged one in so the countertop people could take measurements. 3 weeks later and no replacement like they said. When my wife called again, there was no order for any of it! None, Zero. So now we have to push back the countertops so we can wait on a cabinet that has no order. Maybe we'll have a kitchen in September? Maybe? Hopefully?
My wife was able to get a 20% refund for our trouble which was something. I'd rather just have things here and done. It's such a shame so many bad things happen for people with this process. I'll never order big box again and will stay local always from now on. Period!