Kraftmaid

I purchase my KraftMaid cabinets through homedepot. I order all plywood construction because these cabinets are going into my home. I have a residential rental business and I usually use Mills Pride cabinets when renvattonga rental without any issues with quality or delivery. But since I was renovating my own home, I decided to go to what was supposed to be top tier that Homedepot had to offer and what a mistake that has been!
First thing, the cost of this kitchen is 50% higher if i went with the tired and true Mills Pride. Secondly, if you think buying all plywood construction from KraftMaid is going to be of good quality. You will be very disappointed! I seen higher quality plywood used as shipping crates. Third, after receiving the initial KraftMaid cabinets. Inspection of cabinets showed damaged and very poor construction practices to say the least. I informed Homedepot and they order replacements. 6 weeks later the cabinets I received from KraftMaid were in worst shape then the ones that were supposed to be replaced. I am now without a kitchen and demanding Homedepot to take back the whole order.
KraftMaid is garbage.! You would be better off going with a lower grade Mills Pride then spending more for inferior KraftMaid cabinets.

Purchased through Home Depot. Cannot even count how many times I requested cabinet doors to me swapped out for flaws. What they consider acceptable and what they pass through their quality control is outrageous. Big cracks in the miter of the doors. Its laughable. then they send out an arrogant salesperson to investigate to defend the quality of the cabinets and pick on the installation.

We just purchased some custom KraftMaid cabinets from Lowe’s to add to our already existing cabinets. We took a lot of time and effort to make sure we were getting exactly what we wanted and that the cabinets would match what we already had in place. We thought we were set, but our cabinets came broken and the stain was not even close to what we had selected. All of the drawers in one of the cabinets were broken and the cabinets overall were cheaply made with glue all over the inside. We had spent extra money for the outer sections of the cabinets to have a flush finish, and they looked almost exactly the same as the other sides that would be mounted to the wall. The color on the side of the cabinets is completely different from the doors-our contract says that the color may be different-but we didn’t expect this much. We are overall just totally underwhelmed with the entire experience and super disappointed after spending so much money on a gigantic disappointment. We are hoping to get some answers from Lowe’s/Kraftmade, otherwise we will need to stain and fix the cabinets on our own. More money and more problems.

When we unboxed the cabinets, nearly everone had a defect like bubble, chip, scratch.... BUT I contacted the Kraftmaid dealer I purchased from and they got me replacement door fronts, drawer fronts, touch-up kits for free, shelf holders ....I was so very pleased with the service, switft delivery and how they now look after 18 months of use. They have held up so great! I got the evercore doors since my house is on the water and there has been NO warping and everything still closes softly and quietly. I have received so many comments on my beautiful kitchen. I have never loved my kitchens in my previous homes but I love this one!!!