Kraftmaid

We experienced a very poor delivery several cabinets were broken, damaged, chipped, skuffed. Joints seperated. Two of the cabinets even had pink tape on them...allerting us to the damage...so they left the manufacturer that way. Parts were missing from our order. I'm very upset! I would nit recommend this company...and will be contacting them!

Absolutely horrible customer service. Would not answer simple question about what end panel of cabinets were made out of - told me to contact a professional cabinet refinisher. Pretty sure front of cabinet is wood, but sides are poor quality and incapable of being refinished to match the rest of the cabinets.

I ordered my cabinets July 2021 from Home Depot. Today 1/27/2022 I do not have cabinets. But...one 2'x3'x 4" PKG arrived from Kraftmaid today. It was left on my porch like an Amazon delivery. So that's my $50,000 kitchen and master bath???? Unacceptable.Ssve yourself the embarrassment and frustration.....Buy from a real local cabinet shop.

Built a 4,500 sf house eight years ago and used Kraftmaid cabinets FROM A KITCHEN DESIGN SHOWROOM. Had a problem five years later caused by the dishwasher venting to the side onto the cabinets. Kraftmaid was fully responsive even though the problem was caused by the dishwasher, not the cabinets. Sold that house and retired to a cottage on Cape Cod in Massachusetts. Remodeled the kitchen from 1949 and again used Kraftmaid cabinets FROM A KITCHEN DESIGN SHOWROOM. One cabinet damaged in transit and, again, Kraftmaid was completely responsive. My kitchen designer said they were easy to work with to get the replacement cabinet, not like some others who make you jump through hoops to fix the problem. NEVER, EVER think that if you order name brand cabinets from a big box store that you are getting the same quality cabinets as the kitchen design showroom cabinets. ANYTHING at a big box store is lower priced because the product is inferior, not because the big box store buys larger quantities; particle board vs. solid wood, for example. Big box stores sell Kraftmaid, but they are vastly inferior, hence the poor reviews. You get what you pay for.