Kraftmaid

I do not recommend Kraftmaid for any cabinet configuration that Kraftmaid will not fit perfectly. These are suitable for only simple kitchens and look very low-end when complete. My semi-custom cabinets do not the shape of my kitchen and offer far less storage space than my original kitchen. I cannot access plumbing as the cabinets were designed so small. I ordered Maple with Saddle Brown finish. The doors came that color but the frames and side walls came a very different grain and much darker color. The overall look is terrible.
I regret my purchase; again; these are suitable for low-end kitchens only.

these were a huge mistake, the cabinets are second rate, the customer service dept is worse, Patrick Lenzi, our area rep., came to the house after months of begging kraftmaid and the retailer that sold us the cabinets. Took pictures did some measurements, never saw him again. Constant attempts to contact him or Kraftmaid customer service have fallen on deaf ears. It's been 8 to 9 months since he came by and we are no further than we were back then. Run away when it comes to Kraftmaid

My husband and I signed for our new kitchen on July 28th 2018 with the Home Depot using Kraftmaid cabinets and it is still not finished! We chose white cabinets and we've had to order and reorder over forty door fronts due to imperfections in the finish, waiting weeks between shipments. To make matters worse, a Kraftmaid representative pinned the blame on us, the customer, stating that our standards are too high. A brand new car rolls off the lot with a beautiful finish but Kraftmaid can't seem to produce a door front without imperfections. We didn't purchase this product from the bruised and reduced section! And there is concrete acknowledgement from Kraftmaid regarding their own door finish problems or they wouldn't keep sending replacements. Installation is not within industry standards as we have cabinets coming apart, uneven trim, shims falling out and other problems. Maybe some of it is due to the cabinet that is cut on an angle, which is not square. There is a whole other matter of contention regarding the number of screws that go into the backer- blocks and the slides in the drawers. Multiple representatives from Kraftmaid have given different answers as to how many are needed. We were never satisfied with that. And to top it off, no one has ever given an explanation as to what causes the imperfections in the door finish. Is it the kiln drying ? No one has told us . We didn't expect this lack of quality in the product or kind of treatment from the representative as we received. We are the customer and we don't deserve it.

$20K purchase through Lowe's of both Kitchen and Bathroom cabinets. Sure a couple came freight damaged, I don't blame Km for that. But as others have remarked I do blame them for all the warped doors and drawer fronts. Lowe's blamed it on the humidity in Florida, but they are in an air conditioned house, and if they can't handle that, they shouldn't sell them here. Lowe's ordered replacements, but many of those came warped straight from Kraftmaid. They must be leaving too much moisture in the wood. Did they sent 3 rounds of replacements, yes. Was it a major inconvenience. you bet it was.
My other complaint is the soft close drawer glides. They flat out don't work. Some close part way, some get close, but few don't need pushing in to look right. Pain in the rear. Soft close on the upper cabinet door hinges do work, but don't seem to be designed right. The doors on the side of the microwave open into the microwave unless you hold onto them. That will eventually mar the finish.
When you spend that much money, and wait as long as we did, your expectation is you will get what was agreed on. I feel cheated. I may have been happy @ say $10K, but @ $20K, I expected more.