Kraftmaid

 
0.0
 
4.5 (202)

User reviews

202 reviews

9-10 stars
 
(37)
7-9 stars
 
(18)
5-7 stars
 
(20)
3-5 stars
 
(32)
1-3 stars
 
(95)
Overall rating 
 
4.5
Finish 
 
4.6  (202)
Durability 
 
4.4  (202)
Warranty 
 
4.6  (202)
Custom Options 
 
5.4  (202)
Price / Value 
 
4.2  (202)
Quality 
 
3.9  (202)
Back to Listing
Already have an account?
Ratings
Finish
How is the finish on your cabinets?
Durability
How durable is the cabinet finish?
Warranty
How is their warranty
Custom Options
Did they offer all of the options you wanted?
Price / Value
How was the price and value of the cabinets?
Quality
What is the overall quality of the cabinets?
Reviewer Terms
PLEASE READ!!! Your contact information must be valid and you must validate your account for your review to be posted! An email will be sent to you right after you submit your review. Please validate your account. If the email bounces or your account is not validated, or if you provide false information in any way, your review will not be published. It is the responsibility of Kitchen Cabinets Reviews to provide honest and valid reviews and we appreciate you taking the time to add your thoughts. For Complete Terms and Conditions, click here:

Terms and Conditions

Comments
You will be able to upload media right after you submit your review.
202 results - showing 85 - 88
« 1 ... 20 21 22 23 24 ... »
Ordering
Worst Experience Ever
Overall rating 
 
3.0
Finish 
 
7.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
7.0
Price / Value 
 
1.0
Quality 
 
1.0
Bought cabinets from Lowe's back in August. 1st delivery came in October and all but one of the 8 cabinets (ranging from tall 18in to 24in and 12in upper boxes) came very damaged and unusable (including a recycling 18in cabinet that wouldn't even close).

We are now on our 4th delivery of cabinets and the issues are progressively worse. The latest delivery came with a chip out of the upper edge of one of the cabinets, which was painted over and then delivered to us. They then attempted to say it was damage from shipping, which of course is impossible because it's painted just like the entire cabinet. We've had issues with almost every door being damaged and their answer is "4 weeks for reorder and delivery" and that if they rushed they couldn't guarantee quality of delivery using an overnight service.

We've had to move our install back 4 times now and are only half done with the project. They have so far refused to talk to us about compensation for all the issues.

This has been the single worst experience I have ever had with customer service. An answer of, just wait longer, is totally unacceptable. NEVER use Kraftmaid. We would've been better off spending the money on custom cabinets for our dry bar because it would've been less expensive and less of a waste of our time during this process. So frustrating.
A
Comments (0) | Was this review helpful to you? 6 0
edie
Overall rating 
 
7.0
Finish 
 
8.0
Durability 
 
8.0
Warranty 
 
3.0
Custom Options 
 
8.0
Price / Value 
 
9.0
Quality 
 
6.0
I love my cabinets!!! THAT SAID!
BUYER BEWARE!!!!BUYER BEWARE!!!!BUYER BEWARE!!!!
We decided to order a range hood to match our cabinets. And we decided to order a hood insert (vent)from another company since the vent insert Kraftaid offered was twice the price with awful reviews. WE WERE NOT told that the hood we ordered would ONLY ACCOMODATE the vent that Kraftmaid sells. In the end we had to return the vent that we ordered and pay a 25% restock fee, then order the WAY OVERPRICED vent that Kraftmaid offers....IT SOUNDS LIKE A JET ENGINE IS TAKING OFF IN MY KITCHEN!!! We are currently dealing with the company that manufactured it to try to get some relief.
BUYER BEWARE!!!
EF
Comments (0) | Was this review helpful to you? 2 0
Minor issues but still early
Overall rating 
 
5.8
Finish 
 
7.0
Durability 
 
7.0
Warranty 
 
5.0
Custom Options 
 
5.0
Price / Value 
 
5.0
Quality 
 
6.0
Most of our issues have been from a design stand point. Spacers and cabinets that don't belong side by side. Had an issue with missing crown,but it was quickly resolved by our customer rep.
G
Comments (0) | Was this review helpful to you? 3 0
I love my cabinets!
Overall rating 
 
9.2
Finish 
 
9.0
Durability 
 
9.0
Warranty 
 
9.0
Custom Options 
 
9.0
Price / Value 
 
9.0
Quality 
 
10.0
My kitchen cabinets met all of my expectations! I am so happy we choose Kraftmaid!
P
Comments (0) | Was this review helpful to you? 2 0
202 results - showing 85 - 88
« 1 ... 20 21 22 23 24 ... »
Results per page: