StarMark Cabinetry

As a salesperson/designer with 26 years of industry experience, I have had the pleasure of working closely with StarMark Cabinetry for 15 years, and I am thrilled to provide a comprehensive review based on various aspects that contribute to a successful partnership with this company.

StarMark Cabinetry stands out for its unwavering commitment to exceptional quality. The materials used in their cabinets are of the highest standard, ensuring durability and longevity. The attention to detail in the manufacturing process is evident in the flawless finishes and sturdy construction. Clients can confidently invest in StarMark Cabinetry knowing that they are receiving top-notch, quality products.

One of the standout features of StarMark Cabinetry is their exceptional customer service. The team is not only knowledgeable but also genuinely invested in the satisfaction of their clients. From the initial order to delivery, the customer service team at StarMark Cabinetry is responsive, friendly, and goes above and beyond to address any concerns or queries promptly. This level of commitment creates a positive experience for both the clients and the professionals involved. They consistently excel in delivering products on time. Meeting deadlines is a testament to their efficient manufacturing processes and well-organized logistics. This reliability is invaluable for designers and clients alike, allowing for seamless project planning and execution.

No project is without its challenges, and when unforeseen circumstances arise, StarMark Cabinetry sets itself apart by maintaining transparent communication. If there is a potential delay in delivery or production, the company proactively communicates with all stakeholders, providing realistic timelines and solutions.

They truly understand the diverse needs of their clientele. The company offers a wide range of custom options, allowing us to create unique and personalized spaces for our clients. The versatility in design possibilities is a major strength, and the company's commitment to fulfilling custom requests ensures that each project is tailored to the specific preferences and requirements of each client. As a designer, I appreciate the extensive range of design and color options available at StarMark Cabinetry. The company stays ahead of design trends and consistently introduces new styles and finishes. This breadth of options empowers designers to unleash their creativity, offering clients a myriad of choices to achieve their desired aesthetic. From custom colors to custom cabinet configurations, StarMark sets themselves apart in a market where personalization is highly valued. The ability to match or create specific hues enhances the overall design flexibility. Furthermore, the craftsmanship is truly commendable. Each piece reflects meticulous attention to detail, resulting in cabinets that are not only functional but also serve as exquisite pieces of craftsmanship, elevating the overall appeal of any space.

StarMark consistently delivers on its promises of exceptional quality, outstanding customer service, on-time deliveries, transparent communication, and a wealth of customizable options. Designers can confidently rely on them to bring their creative visions to life while ensuring client satisfaction.

We did a lot of research in regards to a complete kitchen remodel. Quite a few websites- including this one- ranked StarMark cabinets as either the best or in the top 3. On October 15th 2022 we signed a contract with a local retailer for StarMark cabinets. It was an order for 29 pieces including cabinets, kick and crown molding. the initial order arrived at the local retailer on 2/22/23. Our remodel was not scheduled until late May early June. The local retailer stated that they could hold the cabinets in the rear of the warehouse for 60 days but the warranty for damage would expire prior to us having them delivered. So we had the cabinets delivered 2 weeks before the warranty expired. Upon taking several days to individually unwrap and re wrap all 29 pieces I located 13 damaged pieces on 5/15/23. I took pictures of the damage and sent them to the local retailer. Who then forwarded a warranty claim to StarMark. In early June we received 9 items from StarMark. Out of the 9 items only 7 matched the model numbers provided on 5/15/23. I sent a email to the local retailer asking about the other missing waranty items and the 2 model numbers that did not match our order. The local retailer was told by StarMark that they would not 4 items did not meet warranty claim status. So our contractor had to change doors and splice a toe kick molding (Seam) during the initial install.

On 6/28/23 we made the mistake of Trusting StarMark again. We placed an order for 3 ten foot crown molding boards. This was an add on since we originally were not running the crown around the breakfast nook. StarMark took the order and said it would be 6-8 weeks. When we picked up the crown on 8/24-after returning from a vacation- it was banded wrapped by 5 straps. The time from when the crown arrived at the local retailer and install placed it outside the warranty window. We looked at the outside paper wrapping and saw no visible signs of damage. On 9/28 our contractor was able to fit us in to complete the crown installation. I brought all the crown pieces upstairs. Upon taking the special order crown out out I found the middle piece had scuff mark in 2 spots down past the paint. Also 2 dings that still had paint on molding but was obvious. This was the piece protected by the outside pieces strapped together. Damage had to have occurred in the factory. Our contractor measured the needed footage around the cabinets and said he would have to put some of the damaged crown up. I instructed him to use the pieces in shadowed areas.

After a couple of hours of installing the Crown our Contractor came inside from cutting 1 of the 3 special ordered Crown. He had only cut the angles on each end. Not reducing the length besides the saw blade. We have a spot for crown molding just barely over 119" long. Cutting the saw blade angle would have left a bit more then 119". When the crown molding was put up it was short. Since we did not measure that board prior to angle cut cut we do no know the exact length. Our contractor then called me into measure the 2 remaining 10 Feet 120" boards. On 2 seperate tape measures the boards were 118 3/4" and 118 1/4". Our contractor- who has been doing this for 30 years had never seen a 10 foot board that short let alone "3". Who at StarMark would allow 3 Boards to ship that are under length. And as a customer WHO would think to measure board length upon delivery. Had to splice-seam again

THIS IS THE REASON FOR THE TITLE. 

I have the worst experience dealing with this company, still waiting for cabinets that I ordered 5 months ago. A lot of parts are on “back order”
Starting from sending the wrong panels and orders to over charge for any little filler or paint that we need extra on the job.
$1300 for a gallon of paint
Expedite order fee $300 plus shipping.
They will take advantage of you because you want to finish the job.
Bad finish, a door with 2 different panels
Do you’re self a favor and Stay-away.

Still waiting for the cabinets so I gave them one star down the line. I have ordered their cabinets in the past during Covid and had no major delays. My customers cabinets were due in on 9/10/21 which was 12 weeks from order date. I was told they would be on time and started the kitchen. Next I'm told they will be in 9/18/21. Not the end of the world.. Then I'm told they will be in 11/08/21. Now I have a problem because the kitchen work is done and waiting for cabinets. To add insult they now inform me the cabinets will not be ready until the end of October!! Thats almost 20 WEEKS from order date. I have a customer that will not have a kitchen for several weeks directly because STARMARK has misled me. I have been in business for 40 years in the same town and have an excellent reputation. Not sure how MY reputation will be after this.
Totally dissatisfied with no call back for STARMARK regarding this matter,
William Cartwright
Cartwright Contracting

I ordered starmark cabinets for my bathroom remodel. I was really disappointed in the quality of cabinets. My order arrived a few weeks late, but since it's Covid times they deserve some grace. I ordered 3 cabinets total, a vanity, a linen cabinet and a medicine cabinet. Vanity was fine, the linen cabinet had a ton of dust trapped in the finish, and the medicine cabinet had a large gash in the face frame. These were dark stained cherry cabinets and this had raw wood exposed so it was very obvious and only could have happened before the inset door was attached.

I contacted the dealer sent them a couple pictures and they re-ordered the cabinets via a warranty claim. That part of the process was pretty smooth, but required me to wait another 6 weeks for the remade cabinets to come.

When the second round of cabinets came, the medicine cabinet was fixed and this time included a mirror, unclear why the first didn't have that. But the second linen cabinet had some dings and a few edges where they sanded through the stain. It also requires me to mount the doors from the first cabinet, which I can do, but guessing that will take a few hours to get inset doors dialed in.

I've bought custom cabinets in the past and off the shelf from big box stores. Both were better in terms of finish. I wouldn't recommend buying these cabinets, or if you do, get distressed ones since that's how they will come out anyways.

Nice cabinets and well priced. We have them in 6 rooms and would happily use them again.

The cautions I have are:

- the natural cherry looks good on the frames and sides but Starmark sadly uses lumber that should be culled on the drawer fronts. The nearly white sapwood portions should never be used on furniture or cabinets where it will be visible. This is not uncommon in cheap cabinets but looks shoddy in otherwise nice cabinets.

- The drawer faces use ‘dog ear’ mounting tabs that allow movement that can cover for other manufacturing tolerances. This is less than ideal since most drawer pulls are mounted through the panel and then lock the panel in place. If you take the face off and mount the pull to it, you do get the benefit of having no fasters in the drawer box, but heavily loaded kitchen drawers like pots and pans or the trash can pull out will eventually have lots of ‘slop’ from the tabs bending constantly. It is a freeze or fry situation.

All in all they are nice cabinets for the money but you need to be a bit cautious in wood selection and pull mounting.

We had a great experience with Shape Supply in Arlington Heights, IL and love the new cabinets they provided.

We are very happy with our new Starmark Cabinets in Oak with Macadamia Tint and Latte Glaze. We searched all over for this "look" and were so pleased to find it at Shapes Supply in Arlington Heights, Illinois. A shout out to Mike Poss and Pat Jacobson for their excellent customer service. The cabinets are just gorgeous. Light, but not white, with texture. Arrived in perfect condition. So pretty.

I work exclusively with Shapes supply In Arlington Heights, Il. for our cabinet needs and the quality of the Starmark product is second to none. Large selection of colors, styles and finishes make this an easy choice for my customers. The customer service at Shapes Supply and product quality help to make my job easier.

I have remodeled several kitchens , and used cabinets from several different high-end companies Starmark is by far the best I've used to date. Quality, options , finish and door styles are incredible .The design team at Shapes Supply (arlington hts , Il )was fantastic to work with ,everything came together perfectly. I can't recommend
Starmark or Shapes Supply enough

We got cabinets for kitchen, dining room and bathroom from StarMark, through Shapes Supply in Arlington Heights, IL. Cabinets are high quality. We love them! And Shapes was unbelievably great to work with, through design, installation and post sales follow ups. Thanks!!

This is a wonderful cabinet line with great quality and service! So many styles you can get whatever you are looking for!

Starmark cabinetry is amazing. There are so many different types of door styles and color choices. The paint finish on the cabinetry looks amazing. The "paint" is actually a tinted varnish. The cabinet box is put together very well with 3/4 inch plywood and is hand assembled! Go with this brand, you will be extremely happy!

Using starmark’s inset cabinetry helped me take a photo from a client and turn it into reality!

Finish is amazing for the white and was an easy install

Love the customizable options and great finishes with these cabinets. No issues with these! Any problems are solved quickly and efficiently, warranty is great!! If they made it, they will replace it!

I selected Starmark cabinetry for a Master Bathroom remodel I worked on for my parents. We were extremely happy with the finish quality along with the construction. They were also able to meet our customization needs with out getting out of our budget. Would be happy to select Starmark for our next project! We love the Starmark Cabinetry.

This has to be one of the most incredible cabinet lines to work with. The finish is so refined and the craftsmanship is like no other.

Starmark Cabinets and Shapes Supply

Shapes Supply of Arlington Heights Illinois was a great company to work with. Their attention to detail and knowledge of Starmark Cabinets made our purchase fast and easy. Mike and his team were outstanding from the on-site consultation to the delivery and follow-up after project completion. They answered all of our questions and concerns. We have received numerous compliments on our new Starmark cabinets. I would not hesitate to recommend either Starmark cabinets or Mike and his team at Shapes Supply.

Distinctive Cabinetry's Steve Ross and Sherry Redler provided knowledgeable professional service, with warm personal care during our entire kitchen remodeling project. Their recommendation of Starmark Cabinetry was exactly what we were looking for; quality materials and construction, and a wide selection of features. Delivery was timely and one little adjustment was quickly addressed by Starmark. The beauty of our new Starmark Milan cabinets in natural Cherry ultimately made our kitchen the very best it could be. Sherry Redler worked up our design measurements and specs, considered all the little nuances and made important recommendations regarding fixtures and appliances; got everything, fit and finish, just right. They helped us find a full service contractor that handled all aspects of installation, from plumbing to electrical, to floors, walls, paint, and more.

I just had my Starmark kitchen installed. I had spent a lot of time checking out different dealers ( i.e. lowes and home depot) and also private kitchen showrooms - I kept moving from one to another as I found things about them that didn't suit my discriminating eye. I was feeling discouraged that I would find a kitchen that wouldn't have a gold plated price. I found so many bad reviews for so many companies - and when you read the same complaint over and over - you have to saw maybe these are not just disgruntled customers but this really is a problem. I found Starmark through checking reviews online and I am delighted. I was directed to two dealers in my area and I chose the one who was attentive to the details that I wanted to have in my kitchen and never made me feel like I was taking too long.
THIS IS MY DREAM KITCHEN. The order went in via internet and I got my estimated delivery date within a week. The cabinets came quicker than expected - can't complain about that - but its not something all can expect.
THE QUALITY IS AWESOME- the drawers slide so easily and at the end shut themselves with a sigh. The door also close with a gentle sound. The color and quality of the wood is amazing. The depth and richness of the tone is beautiful. The cabinet choices seemed infinite - so I could put in exactly what I needed. This was truly a dream come true. Shop StarMark.

Shapes Supply was a great company to work with. Their customer service was exceptional, always there to answer questions and concerns. The work was done in a timely fashion, their installers were very qualified in their trade. Mike and Kathy at Shapes were always on hand to provide assistance in any way possible. We are very satisfied with the quality of cabinetry of the Starmark brand. We would gladly work with Shapes Supply in the future . A top-notch company!

Paul
Great Cabinets
Being a carpenter for over 30 years I decided to purchase Starmark Cabinets for my own home,these cabinets have plywood construction ,high quality door & drawer hardware & and the finish on the doors is top notch..Shapes Supply Arlington Heights, IL Helped with the design of my kitchen,and has good knowledge of Starmark product line
Thanks Starmark/Shapes Supply

We just went through a master bath renovation that turned out fantastic, thanks to our Starmark vanity & the folks at Shapes Supply in the Chicago area. I wish I had known about both before we did a kitchen redo a few years ago. The guest bathroom is next on our list..and I wouldn't even consider another cabinet...or supplier. Both first rate.

STARMARK Cabinets are the best. We started looking at the big box retailers and thought those cabinets were fairly nice. Then we discovered STARMARK Cabinets and changed our minds quickly. STARMARK offerings were far higher in quality and appearance. Internal hardware is sturdy, without looking clunky. Fit and finish are perfect on each cabinet. OK, STARMARK is a little higher priced, but how often do you perform a kitchen remodel - once or twice in a lifetime? So why not pop for a little more $$ and buy the best. I'll always recommend STARMARK to anyone who asks.

They're wonderful to work with and the quality of cabinets is unmatched!

I've been a kitchen designer for four and a half years. I've worked with many lines and StarMark is by far the best! Their product, customer service, and support are beyond wonderful! My clients love their product, organization, and personalization StarMark provides. Highly recommend!

We went to the Starmark showroom in Sioux Falls on a whim after leaving a box store. We spoke with Melissa Soper. She worked with us to reach our dream kitchen within our budget. Their customer service was amazing from start to finish and the cabinet quality is far, far better than any others we had compared. I would definitely recommend Starmark!

As a home remodeling contractor both my customers and I have been very happy overall with Starmark cabinetry. I feel it's a great quality cabinet. My customer's like all of the color and custom options and the price point seems to fit a wide range of my customer's needs.
I would highly recommend Starmark!

Our company, Accurate Renovations, has been in the remodeling business for over 15 years... and one of the most important tasks that I have is to make sure we team up with the very best suppliers and manufacturers. It's all a team effort. Shapes Supply in Arlington Heights has supported us almost as long as we've been in business. We have also been very pleased with the StartMark line of cabinets they supply. When you have the best products - it's much easier to give our customer a finished job everyone is proud of. Keep up the good work!

We just completed our kitchen remodel (2015) and the cabinets from Starmark are beautiful. We worked with Shapes Supply in Arlington Heights, IL on our remodel and selection and they were very helpful in understanding the various options available and what would work best for our family. Starmark offers many design and functional options. The cabinets are not only beautiful, but are also sturdy and functional. Customer service for a few minor issues during installation was top notch...as well as the order/delivery was on time/no delays.

Shapes Supply provided Starmark cabinetry for our kitchen remodeling project, including onsite design services. They measured up our space accurately and provided different layout designs for our review.
Our cabinets came in on time and in perfect condition. The installation was seamless.
The cabinets look beautiful and have many wonderful features.
We will use Starmark cabinets again for our next project...a bathroom.

We purchased Starmark cabinetry when we remodeled our kitchen (project completed in September, 2014). The cabinets have been excellent - they look beautiful and have held up extremely well in a household with 3 boys. We are very satisified with the quality of the cabinets. We would strongly recommend Starmark to anyone considering cabinets.

Remodeled our kitchen in 2012 and went with Starmark. We have been extremely satisfied with the quality of the cabinets. Not to mention they are beautiful. Love the finish and the trim/moulding. They have made our kitchen the focal highlight of our home.

I have been involved in 4 back to back sales from design, quote to install with StarMark cabinets and it has been flawless.

I checked this website for reviews on Kitchen Cabinets and I'M glad I did. I went with Starmark because of the other reviews and ratings I read about. Starmark gives you a wide variety of finishes and Cabinet styles to choose from. The construction of the Cabinets seem to be very durable and well built with attention to detail. All the Cabinets were shipped without any damage or scratches. I was looking at going with particle board Cabinets from XXX or XXX to save a few dollars. After I priced the Starmark cabinets at XXX
There was not allot of difference in price.
I would also like to add that Chris at XXX gave me a Veterans Discount and a free upgrade from particle board cabinets to all wood. Thanks Chris.

We are remodeling our 1960 ranch home and have purchased StarMark cabinets. Our design and sales consultant was Melissa Soper from the Sioux Falls, SD office. She did a great job in working through the obstacles of a kitchen remodel! Our original plan was to remove the soffits, but after we looked into it further, we realized it would be a huge and costly project. Melissa came up with the idea to order the cabinets to fit the current soffits and cover the soffits with matching wood and crown moulding. We like the contemporary look so we ordered the Tempo doors with the brushed nickel pulls, in the maple caramel stain to match our current wood trim that is used throughout the house. Melissa's design expertise, perseverance and patience made this process so much easier. Thanks Melissa and StarMark! ($5 Coffee Gift Card Provided)

Our condo had a very 80s oak kitchen and dated bath vanities. Deb at Lampert Lumber in Pella, Iowa, worked with me to make the spaces more modern. The kitchen and bath cabinets from StarMark Cabinetry are beautiful. We get a lot of compliments on them. I like the soft close drawers, but the best part is how deep and rich the cabinet color is. Deb at Lampert is so talented, she added details to the kitchen island that made it perfect. The peninsula in the kitchen was removed and the new island makes the kitchen more functional. ($5 Coffee Gift Card Provided)

Overall we're happy with our cabinets. We purchased from Lampert Lumber in Pella and Deb was amazing to work with. We would have liked the shelves to be of higher quality material and we had a couple of finish concerns but overall definitely happy. ($5 Coffee Gift Card Provided)

These cabinets are truly AMAZING! I was on a bit of a budget (who isn't, right?) and they went above and beyond on both quality and cost! When they first got installed I just kept going in and opening and closing and opening and closing them! I had no idea what I wanted out of a cabinet and when I met up with the designer at Lamphert Lumber, I knew I found the perfect combo of product and professionalism! Great job Starmark and Lamphert! Thanks for my dream-come-true kitchen! ($5 Coffee Gift Card Provided)

About a year and a half ago, I had my 1978-vintage kitchen cabinets replaced with StarMark cabinets. It's like having a whole new kitchen - the shelves are easier to adjust and they don't sag, the roll-out shelves and trays increase storage space and make things easier to get at, and everything fits perfectly.

With the help of our designer at Lampert Lumber we were able to give our 60's era kitchen a completely new look with Starmark cabinetry. Our designer helped us every step of the way, offering tips and improvements over out original design. Starmark stood behind a couple of alterations that were made with courteous service. With all the styles and options it is hard to imagine anyone not being able to find a perfect fit for a remodel or new home. ($5 Coffee Gift Card Provided)

We just completed building our brand new home. We purchased Starkmark cabinets for our kitchen. They are beautiful and the finish is exactly what we wanted. The contractor was also very impressed with the quality of workmanship. Their attention to detail was top notch! Would purchase again.

We did a kitchen remodel project during the summer of 2014. We have a modest house and did not have a huge budget. The Starmark Cabinets we purchased through Royal Flooring(Altoona, IA.) are absolutely fabulous! The finish and glazing on the cabinets arrived just as the sample we had picked, and the quality of the product is apparent. The Starmark Cabinets & Drawers we have are very elegant, and we did not break our budget. They definitely do not look like “Cookie Cutter” cabinets you may see in track housing or apartments.
Our experience with the service of Starmark was also first rate. A cabinet door arrived at our site damaged. The door was quickly matched & replaced with a new door, and did not hinder the installation timetable at all.
Working with Tina at Royal Flooring was a pleasure. She was kind, informative, and patient with us… It seemed we bothered her with never ending questions.
Finally, the folks with Concept Design Construction were awesome. I was most apprehensive about who may be in my house working on this project and would it be done correctly and to satisfaction. After meeting and with Jason & Rusty, my mind was at ease. They were professional in all aspects of the project.
All in all, I couldn’t have asked for a better experience.

We built our home over ten years ago with StarMark Cabinetry in our kitchen, all of our bathrooms, and home office. There might be a few things I would change about our home, but the cabinetry isn't one of them. I still love them! The finishes, the construction, and the style have held up beautifully in our busy home. The best investment we made was choosing StarMark cabinetry.

We were soo pleased with our kitchen cabinets. The designers we worked with created our dream design, opening us up to new ideas and functions that work in our kitchen and for our personalities. We've had our kitchens for over a year and the quality is fantastic. They've held up great and we couldn't be any happier with our selection to use Starmark Cabinets. They're a proven brand, worth the extra penny, and one that every new homebuilder or remodeler should look into for the focal-point of their kitchen.

We completed a full kitchen remodel in 2012, and were extremely happy with our Starmark cabinets. The finish was beautiful and the stain we chose matched perfectly to our granite. We researched all of the quality brands ahead of time before settling on Starmark. You can find cheaper at a box store, but their quality far surpassed anything else we looked at. The quality of the materials used, solid construction, and particularly good customer service made this remodel much less stressful than anticipated. Sadly, we were only able to enjoy our beautiful new kitchen for a year. As our family grew so did our house. The first couple that walked through our house made an offer, at full asking price! I know the statement our kitchen made played a big role in this, and we definitely saw a return on our investment. Looking forward to another Starmark kitchen remodel in the near future! ($5 Coffee Gift Card Provided)

We put StarMark cabinets in our den and laundry room. We had seen pictures of a very pretty wet bar, as well as home office cabinets that we loved in an on-line Starmark brochure, so one end of our den now has Starmark bar and corner office cabinets, which are both very functional. We also put in a matching entertainment center (to hold the cable box, DVD player etc. under our flatscreen TV) across the room. The den cabinets are really striking, with a rich color and beautiful details. We are very happy with the crown and decorative moulding and glass doors. I think the wine glass storage in the wet bar should be a bit different, since wine glasses are getting bigger these days, but it works for my set of glasses. We put granite tops on the desk, wet bar and entertainment center, which made for a perfect finishing touch. The laundry room cabinets provide for lots of storage. They have a white foil finish and are very easy to keep clean, and are perfect for the room.

I remodeled my kitchen with StarMark cabinets, and I get a lot of
compliments on how good the cabinets look. I love my new kitchen!
StarMark helped us design the new layout and their help could not be
better. I had excellent service. I recommend StarMark to everyone who
asks about my cabinets. ($5 Coffee Gift Card Provided)

We purchased our StarMark cabinets a number of years ago, and couldn't be happier! Our kitchen was very outdated and inefficient. StarMark worked with us to redesign the kitchen and dining area into a space where we love to be. Not only does the space work better for cooking, and eating, it looks gorgeous!! We especially love the corner cabinets that have multiple tiered lazy Susans in them, and the pull out pantry with adjustable shelves to store canned goods. Those features make wonderful use of the space. Our cabinets are mission style, and the decorative detail is fantastic. Everyone who visits our home has great things to say about our remodel. Our favorite compliment is, "WOW!"