Kraftmaid

This company is terrible! They discontinued our stain color while we were re-doing our kitchen, so now I have an unfinished kitchen with no way to get the rest of the trim I need in the right color. I ordered the cabinets through home depot and they placed the order incorrectly, so I returned the wrong pieces and now I have no way to get the right pieces. (this is after HD assured me that I would always be able to get my trim color in perpetuity). Spend your money elsewhere!!

Ordered cabinets in February. Rep had a question about the order and rather than ask the question, blew off the order.A month later, got the cabinets: half damaged in shipping. Promised expedited replacements. Here it is May and still no replacements. Rep took no responsibility,made no attempt to contact us. Can't blame Lowe's, they've done all they can. Just read here that Dove White yellows and can't hold up to heat. Really looking forward to having to deal with them again when our's start falling apart.! Sure wish I'd read these reviews before I blew $18K !

Four years ago I had a brand new kitchen installed with dove white painted cabinets from Kraftmaid. These cabinets were NOT cheap and I was excited to get the kitchen of my dreams. The first set came and my contractor installed them. I started putting dishes away and thought they were dirty because the insides of the doors looked almost moldy. I called the place I got them from and they had the Kraftmaid manager come to the house. He agreed that they looked bad and said something about they had instituted new painting techniques that were not working. They sent all new doors.

Fast forward three years and the finish on the cabinets is failing miserably. Two of the doors are yellowing, paint is peeling from others, a few doors have cracks in the finish. Went back to the building supplier where we purchased the cabinets and another Kraftmaid rep came out to look at them. He immediately said the yellowed cabinets were the result of epoxy coming to the surface and it's something they have seen on other cabinets. Obviously a known defect. They are replacing about 3/4 of the doors but the warranty doesn't cover the cost of removing and installing the new doors.

This is ridiculous. These doors have a known defect and I had to pay for the original install and now i have to pay to have them taken out and replaced.

I have shaker white maple cabinets in Dove white. They are only 15 months old and 2 months ago I looked at the cabinets and at least 15 (upper and lower) cabinet doors have yellowed in various areas and do not come out with cleaning. They are in random areas and not necessarily confined to near the stove. I have never used harsh cleaners on them. In addition I have noticed that they ding easy and require a lot of maintenance. The seams are very visible as well. I am extremely disappointed in the quality. We bought through Lowes and we called them and they contwct d Kraftmaid. A rep didncall us back within a few days of us calling Lowes and verbally stated they would replace the doors if/when we send pics of the cabinets to prove the yellowing. That should be fun since it is hard for it to show up on pictures. I will update my post when we here back from them. Regardless. Having to go through this within a the first 2 years is extremely frustrating