Kraftmaid

First let me say, this is probably my second review on line for anything [I just read them]. We almost did not buy this brand based on all the negative reviews. Our kitchen designer at HD was so good, we took a chance anyway on these. Very glad we did. My wife got every option possible so the cost was over $20k just for the cabinets. We installed them ourselves, [2 weeks for base and wall cabs] so I can comment first hand at what the construction was like- no over gluing, finish perfect as it should be, etc.. One small issue with how they installed the metal rack for pots and pans. It came in skewed and had an assembly bolt sheared off. Contacted HD [not factory] as advised and an entire new rack came in a couple weeks- problem solved. I think the interface between the retail store and the factory may be why it went so smooth for us.
Apparently happy customers don't take the time to comment, so there may be a bias in the final tally. For anyone installing themselves, watch alot of YouTube videos, rent a laser level to find the high spot in the floor, and know that everything including the ceiling is not flat and square. Good luck.

They are TERRIABLE...go somewhere else....you have been warned...!!!

Order mine through home depot another incompetent .... 20,000 dollars + in Kraftmaid cabinets...
on
1/18/2018
today
6/21/2018
still waiting with no one from the company able to tell me reasonably why...
I don't have my missing broom cabinet door??
go figure...
NOT TO MENTION...THE MANY MANY MISTAKES MADE ON OTHER DOORS SUCH AS: WRONG COLOR, DAMAGES AND WRONG SIZES MADE AND SHIPPED TO ME DURING THIS PROCESS AS WELL!!!
been given the
run around from some dotard name Doug... at the company supposedly a supervisor with no sense of urgency to rectify wrongs made by his incompetent company...Amazing!

So FORGET them!...save your money and the head aches that goes with Kraftmaid and go somewhere else...

BE WELL...
AND HAVE A GREAT ONE!!!

R.

If you order from Kraftmaid it is likely that you used a big box store. IF so you are in trouble right there cause Kraftmaid assumes no responsibility once that has happened. There cabinets are poorly maid, usually out of square,my doors aren't even glued in they rattle back and forth with the inset panel. The finish also varies from door to door and drawer to drawer. Then theres the shipping. they make no effort to protect the cabinet on the body of the cabinet, only the tops and bottoms have any packing, so its only the thin cardboard that protects the cabinet. So the sides of the cabinet can come in beat to a pump. That's when the fun starts. If you get one or more like that, then you start all over with the making and shipping process if they even do it. The first time they said they were making anew cabinet for me, they lied and actually did nothing. For ward several weeks and they actually started making the cabinet. It came in broke and poorly made as well. Third cabinet will hopefully come in in several more weeks Particle board construction, don't expect much as cabinet will dent on the sides extremely easy

I don't normally write reviews, but I felt compelled due to all the negativity on here about Kraftmaid.

We ordered a full kitchen and bathroom vanity from Kraftmaid. We have been so impressed with the quality as well as the look of our cabinets. They offered a very modern look that was perfect with our house.

We had no issues with what was shipped, and were thoroughly impressed by their packaging as nothing was damaged.

We would highly recommend