Kraftmaid

i'll review if i ever get them! drove 2 1/2 hours to the site for delivery and they didnt show. called my lowes, he called the rep, no apologies from them. i still dont know when i can get them, they are in a warehouse in houston and the doors are being shipped separately so i can put them on myself (!) and only one of 8 came and it was left out by a gate (rural area- weekend home), which of course i didnt know they were shipping them Fed Ex instead of including them with the order. we talking 30k+ worth of cabinets.

Cabinets arrived with many flaws. Had to replace seven doors, two of them glass doors that did not match in pattern. Replacement glass doors matched, but had "glue" on them. "Easy close" feature does not work on all cabinet doors. The flaws in cabinet doors includes: discoloration, scraps, and worn out look. I noticed this upon arrival of the cabinets. Took several weeks for replacement doors. These cabinets are pretty to look at, but many were flawed!

I do not recommend this product for the money!

I am beyond livid with my cabinets. When they arrived there were at least 8 damaged components and I have a small kitchen. We also had 4 freestanding drawers that were built as an accent feature. Apparently kraftmaid can't handle building a squared off box. Thy have been lopsided even on the reorder for damages. I would not recommend kraftmaid to my worst enemy. As far as customer service, they have issues with returning calls which only makes customers more irate. A point they obviously don't get.

I am a designer and I have owned KraftMaid cabinets for years. While the price is higher than some other semi-custom lines, the value (what you get for what you pay) is amazing! They offer many custom features while maintaining a semi-custom price. As I was reading reviews, it quickly became evident that nearly every negative experience was a direct reflection of the designer not setting correct expectations. For example, one person mentioned that their drawer looks like they have two different finishes. If their designer would have done their job properly, the customer would have known that grain direction has a direct affect on how the stain appears. If they remove their drawer and rotate it 90 degrees, the colors will "magically" change. Another person mentioned "bubbling" in the finish and huge knots. What they didn't mention is that the bubbling is what happens when the doors are sanded by hand. When stain is applied to some types of sanded woods, it causes the grain to stand up. It is especially noticable on cherry, which can also have huge knots. Are you surprised? These are natural wood characteristics which can not be changed. If you want a wood door with little variation, you should choose maple. If you want a finish that has no variation, choose a paint instead of a stain. The bottom line is this: carefully choose a designer, door some research before purchasing a product that costs thousands of dollars, and don't blame KraftMaid because you didn't invest the time to become informed about your purchase.