StarMark Cabinetry

We looked at a lot of cabinet lines and we really love Starmark. The price was right in line with other well made cabinets, but Starmark offered a lot of options we could not find with other companies, or they others had charges for the options. They are so well made, and they offer more doors styles that I could imagine as well as colors and finishes. The plywood boxes are well constructed and the doors are all solid wood, and well made. We chose the Bethany door in Cherry Rattan for the bases and did our uppers in Villa Mushroom, a beautiful hand finish. They are really lovely. There was a small flaw in one of the doors and Starmark replaced it with no questions asked. We have been very happy with the cabinets and plan to do more in a future remodel.

We built our home last year and put in a Starmark kitchen, three baths, a wet bar and a laundry room. We chose rustic alder wood and cherry wood for the kitchen and it is really beautiful. I especially love the roll out unit for my cookie sheets & cutting boards and the way that the drawers don't slam when you shut them. Everything is very sturdy and the finish looks great. We receive compliments from all of our friends and I think our cabinets were worth every penny!

After living in our home for nearly twenty years, we faced a "love it or list it" moment, primarily centered around our kitchen. Built in 1979, and painted in 1994, our oak cabinets, trim and design had become outdated. After looking at home improvement stores, other manufacturers and during home shows, we ultimately decided StarMark was the right choice. We couldn't be happier. First, our kitchen and home have been transformed into something we enjoy again. Second, from the individually wrapped & boxed cabinets direct from their manufacturing center, to follow-ups by their team, it's evident quality and service are paramount to StarMark. Most of all, when a decision is made to invest, it's never easy. StarMark made us feel it was all worth it right down to matching bathroom vanity and fireplace hearth. I highly recommend StarMark when you are faced with that big decision.

I bought Starmark in 1998. Cherry shaker style in a light finish. I do clean them properly about 2X a season. (Damp cloth and cabinet cleaner magic). They are still awesome! got custom depths, heights, special mullion doors. They still look as good as new. The cherry wood does age though when exposed to warmth and light, gets more pretty actually. Matches the dining set perfectly (a Thomasville set)

Got our cabinet in very poor condition! Company said that everything we are experiencing is "transit issues". But what about poor finish that is peeling off, scratches not only outside of the doors but also inside of the cabinet doors and shelves, cabinets that came in with wrong size, doors that are being installed wrong side out...etc etc.... We paid for solid wood doors and some of our cabinets came as plywood! We were getting "customer service" to the extent of guiding us how to fix the problem on the job. $30000 kitchen turned into do it yourself project as we were following instructions on how to structurally change cabinetry to get the look and functionality of what we ordered and paid for on the first place. Now Starmark claims that cabinetry is not covered by warrantee because it was altered on the job and not on the manufacturing plant.
We have been under construction since January. We have not used our kitchen yet...not all cabinets can be installed due to condition/size they came in, not all plywood doors have been replaced. Kitchen looks old due to poor quality of finish. Starmark and Direct depot kitchens (our dealer) does not reply to us. It is not about bad quality anymore, it is about how issues are being handled. Both companies show no respect to the customer and no desire to resolve issues.

Once we settled on our cabinets and kitchen design our cabinets were ordered by a local dealer and they came in in the exact timeframe as promised. We are very happy with them and feel that the quality is as good as what we paid for, an upper middle priced cabinet. We had one drawer front that was not to our liking and we got a replacement sent right to our home and our contractor switched it out. There were a few minor adjustments that needed to be made with doors and hinges but those were easily done by our contractor and we are getting a bath vanity to match with no reservations at all. If you have issues you should be letting the dealer work them out with the manufacturer.

We did two kitchens with Starmark cabinets as well as two bathroom vanities and medicine cabinets and light boxes within this past year. The dealer we worked with was paid in full, yet when we needed her to replace one of the light fixtures (originally had come in with the wrong finish) after waiting quite some time to get the right finish ask us to have our contractor install it in the light box rather than Starmark send it already complete. Upon installation you can see that the corner is bent and the dealer is claiming Starmark is not standing behind it. I am not sure who is not standing behind it, but I would have been better off with a Roburn mirror and light where I know they stand behind everything and cost no more than what this ended up costing me. After spending many thousands of dollars with this company, no one will talk to me about replacing this piece. DO NOT DEAL WITH THEM ! GO TO ANY OTHER COMPANY ! Many make all wood cabinets and have very good customer service and will deal with the customer if the dealer does not take care of it !

I purchased Starmark for my kitchen approximately 10 years ago. We paid extra for the low sheen finish on cherry cabinets. The finish is streaked - looks horrible when the light shines on the cabinetry. And after 10 years the cabinets look old. We paid $16,000.00 at that time - wish I would have gone elsewhere. I tried calling Starmark to report the streaking and no one will return my phone call.

I loved the look of these cabinets but the white finish just did not holdup to moderate wear. We already had two doors replaced because so much of the finish had come off. Now we have more cabinet door edges with underlying wood showing. We are a retired couple who are disappointed in these cabinets. I wish we had chosen another brand.