Review Detail

Kitchen Cabinets
Shenandoah = TRASH!
Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0
!!!*B*U*Y*E*R *B*E*W*A*R*E*!!!

Shenandoah cabinets are TRASH! We ordered 17 semi-custom cabinets (shaker style, white paint) in mid-August 2020 and waited 8 weeks for delivery (extended delivery time due to Covid).

What we received was a NIGHTMARE! ALL of the 17 cabinets (sink base, uppers, lowers, utiility, etc) were damaged! One cabinet had a sticker on it and the factory painted over the sticker! All shelves (packed in separate boxes) were crushed on one or more corners, as if they had been dropped in the factory (the boxes were fine, so they were NOT damaged during delivery). Drawers were so crooked, they would not close more than halfway. One door was missing a corner but painted white (more proof these defects were incurred at the factory). The sink base cabinet had staples sticking out of it (and the staples were painted white). The back of the corner cabinet fell off when it was lifted to the wall to install! It was made of particle board and a huge 8" hunk just fell off! All the cabinets are made of cheap, rough particle board and worse, the white paint is GLOSSY, nothing like the satin sheen on the display door we saw at Lowe's.

NO QUALITY CONTROL AT ALL!

Needless to say we went back to Lowe's and they were fantastic! Even though we signed a contract, they allowed us to return ALL the cabinets. When the manager looked at the photos we showed him on our iPad, he was HORRIFIED! He was shocked and said if it were up to him we could use them to build a bonfire in our backyard. Unfortunately it took Lowe's 3 weeks to take all the re-boxed cabinets out of our livingroom but they made up for it by upgrading us to KraftMaid cabinets at no extra charge (and the KraftMaid cabinets are FANTASTIC!!!).

I would not recommend Shenandoah cabinets at all. Do NOT buy them! They're JUNK! We paid $9.500. for GARBAGE I would not use in a horse barn! Store stock cabinets are made better than Sheandoah! Shenandoah was forced to agree to the refund when their regional rep. saw the photos. How these cabinets ever got out of the factory is a mystery!

Our installation was delayed 6 weeks until our new (KraftMaid) cabinets were manufactured and another week until they were delivered, which pushed our install into freezing cold weather (not fun!) but in the end we have a gorgeous KM kitchen and new friends at Lowe's. :)
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KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.

Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.