Review Detail

Kitchen Cabinets
Poor quality control and warranty
Overall rating 
 
3.2
Finish 
 
2.0
Durability 
 
2.0
Warranty 
 
1.0
Custom Options 
 
8.0
Price / Value 
 
5.0
Quality 
 
1.0
We had problems with our full overlay DuraSupreme cabinets from the star of the remodeling process. Our kitchen was remodeled using white oak quarter saw, natural finish, contemporary style ($38k). The grain and color of the doors and drawers did not match, we had drawers next to each other with a different grain cut and color. With the help of our designer, we managed to exchange some drawers, but the DS representative refused to change the doors claiming this was part of the wood finish look. For ~ 5 years the cabinets were holding up with minor warping but now the veneer are coming off and the warpage is noticeable. I would NOT buy this brand again, poor quality control. Lifetime warranty is a myth, it is denied due to “environmental conditions and normal wear and tear”. These cabinets have not seen any children and were regularly cleaned using the instructions from the manufacturer.
IMG_6772
IMG_6773
G
Was this review helpful to you? 22 6

Comments

Already have an account?

Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.

Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.