Review Detail

Schrock
Kitchen Cabinets
Terrible lifetime warranty and customer service
Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0
I renovated my kitchen and purchased schrock cabinets in December of 2006. The main reason for purchasing these expensive cabinets was it's lifetime warranty which is a big lie. Within 5 years of purchase I noticed discoloration and the paint started peeling. I contacted customer service and they sent a sales representative who stated the nature of the peeling and discoloration is from excessive wear and tear and moisture and it does not qualify as a valid warranty claim. Their customer service is horrible. I asked if they can supply the paint (glazed Parchment) and I was willing to pay for it. They responded and stated " we no longer have that paint" leaving me hanging. I do not recommend this product. This product paint starts peeling off with normal usage. The amount of money I spent I should of purchased cabinets from Lowes or Home Depot. Very Unsatisfied customer. Do not buy Schrock.
SC
Was this review helpful to you? 21 2

Comments

Already have an account?

Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.

Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.