Review Detail

Kitchen Cabinets
The Krap that is Kraftmaid
Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0
Purchased a kitchen of Kraftmaid Cabinets, which cost over $13,000 delivered. Cabinet doors were not sized properly. Cabinet doors next to each other could not be opened at the same time since they bumped into each other and one open door prevented a second one from opening without breaking the cabinet box. Cabinet hinges were of the lowest quality in the series, not adjustable, of course, for door sizes that were too large for the openings. There was NO customer service. The first response was that the rep would replace the problematic doors. When he learned that that ALL of the doors were incorrectly sized and that they were swelling and expanding, he renegged and was EXTREMELY rude about not warranting his issue. The only person with whom I was "allowed" communication was a Home Depot rep who was useless. After filing a formal complaint, I was relegated to some automatons in one of the Carolinas who were "partnering with their associates to help". They offered me $200 to repair the cabinets myself. Unbelievable! Now, two years later, the doors are still overlapping, Theyare scraped and crushed at the places in which two doors could not be opened at the same time. There are STILL no people in my location who can repair these doors. And I am stuck with "KRAP!" Do not purchase anything Kraftmaid. Please do not support this company that produces poor quality and does not care about its customers.
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March 26, 2017
If the doors are hitting that was either poor design or improper installation. That has nothing to do with Kraftmaid
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Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

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Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.