Review Detail

I recently purchased kitchen cabinets from Lowe’s in April 2016. I was told that KraftMaid makes some of the best kitchen cabinets by the Lowes salesman so I decided to buy some. I was told that there were two options to choose from, their standard line and a newer line, the Momentum line. I was told the difference between the two was in the variety of options for customization and price. The Momentum line had fewer customization options therefore it was cheaper. I decided to go with the Momentum line after being assured that there was no loss in quality and craftsmanship between the two lines.
But when I finally received the cabinets after paying over $6,000 for them I was in for a rude awakening. The cabinets I received were some of the sloppiest cabinets I have seen. There was dried wood glue dripping all over them as well as many chipped areas on almost all the cabinets I got. Most of the doors aren’t even level and have varying sizes of gaps between them. The pantry was one of the worst pieces I received. It has a large crack coming from the top hinge of the door and several more cracks on the back side of it. They even sent me a piece that was painted gray when I ordered natural wood cabinets. I was told that the cabinets would have to pass a thorough quality review before being sent to me but that clearly wasn’t done. KraftMaid didn’t even bother to put their logo on anything they sent me, I guess they are as embarrassed as I am of the cabinets.