Review Detail

Do not buy Medallion cabinets. They do not stand behind their product. I bought Pecan Cherry Cabinets which looked nice when installed but after a year turned different colors. The colors were not only within each cabinet door/drawer but adjacent cabinets had different primary colors, red, orange, gold, and brown I purchased (based on the one door I was shown by the retailer) a soft looking, contemporary, consistent looking cabinet but instead got harsh looking, rustic and extremely varied cabinets. After months of haggling with Medallion, they claim the cabinets are "in spec", yet their own refinisher remarked to me how bad they looked. I was extrememly clear with their retail representative as to the "look" I wanted, and what I got is exactly the opposite. When I told the Medallion rep of these conversations, the representative said that if the retail rep misrepresented the cabinets that it is NOT THEIR responsiblity. Nor, is it their responsibility to make sure there is a full display on hand that is representative of their product. Nor, does it matter that the cherry cabinets in their brochure are all consistent, soft looking, attractive cabinets. I intend to pursue action against both the retailer and the manufacturer. We spent too much money on these cabinets not to. In addition, I believe in principle and standing behind your product.