Review Detail

NEVER BUY FROM THIS COMPANY. I ordered my cabinets from Lowe's because I was told they were good quality and a good name brand to work with. LIES. The day my cabinets were delivered, I watched them carry each box with no issues. I checked over the boxes and ZERO of the boxes indicated any damage.

Once my kitchen was demoed and my contractors were ready to install them, they took them out of the boxes and found that almost every cabinet had either an installing error from the manufacturer or were damaged again from the manufacturer. Multiple doors were screwed on crooked, the wood was split or just cracked in half down spins of the cabinets. Which resulted in me paying my contractors hours of extra time just to fix mistakes that should have never even been an issue in the first place. My contractor was SOOO unhappy with the quality of cabinets I received that he told Lowes that something needed to be compensated for. Woodmark will not sent a representative out to your home unless a Lowe's representative is present. After weeks of waiting, we get representatives from both to come to our home, my contractor and myself show each cabinet that was damaged, where it was at, etc. WASTE OF TIME. After the home visit I STILL had to compile a detailed list and send pictures to this same representative after the home visit anyways. Weeks have since gone on and we are still going back and forth with the American Woodmark representative. They do not answer emails unless you threaten them with the Better Business Bureau. I still have no idea if I will even get any type of refund from this AWFUL company.

SAVE YOUR MONEY AND DO NOT BUY.