Review Detail

We just received the cabinets to remodel our kitchen. Ordered through Lowe's. The girl that helped us was great, no issues with her service at all. However, big issues with doors and finish. We haven't even finished taking them out of the boxes. As soon as we opened the front and aw the doors, one higher than the other, some slightly warped, gaps and major issues with the so called artisan glaze where some areas the glaze is very heavy and some are missing glaze altogether. It looks like someone took marker that off an on ran out of ink. I was almost in tears. There's a 20% restocking fee for returning them and that's a large sum on a purchase of almost 15k. The girl at Lowe's is doing her best to assist with getting a resolution but the options so far are not great. Since doors are not installed correctly, drilling more holes will only weaken the material and I can just see the doors eventually breaking off at the hinges. They do not want to replace the full units, only the doors. Also, the lazy susan on display at the store is nothing like the one I received which is cheap plastic not wood as displayed at the store.