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Review Detail

 
Diamond
Kitchen Cabinets
(Updated: February 27, 2016)
Overall rating 
 
5.3
Finish 
 
3.0
Durability 
 
8.0
Warranty 
 
3.0
Custom Options 
 
3.0
Price / Value 
 
6.0
Quality 
 
9.0

good quality poor customer service and order arrived wrong.

I ordered a new kitchen at $7000. the day before Thanksgiving. It is not into February and my kitchen is still not complete. I received a fixed shelf corner unit instead of a lazy susan, one upper came with no glass, They have since sent the glass with NO hardware to put it in and I still have not received it. I ordered extra shelves and they cane in natural instead of my finish and these go onto a glass unit so whey show. They have not sent the correct color yet either. Lowes says that Diamond is not returning the calls about my kitchen and I sit and wait and wait. Not happy camper. 

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Comments

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Written by Guest
April 18, 2015
I have been a kitchen designer for 18 years. It sounds like many of your issues have to do with the order placement and not necessarily the cabinet company. Perhaps you should consider that Lowe's customer service/follow-up could be the problem?
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Featured Brands

Starmark Cabinetry      Fieldstone Cabinetry

 

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Stacey
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tr.stark@comcast.net
"We just went through a master bath renovation that turned..."

Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.