Review Detail

Ordered 23 cabinets + moldings in December through Home Depot, now June and still getting replacement parts. Woodmark has easily added two months delay to a major kitchen remodel project, and cost me tens of hours dealing with issues & returns, photographs and emails.

Overall, the manufacturing quality is good (not great). A few items received with defects from manufacturing process, in once case a poor job of filler in a crack of the face of a door panel (should have never left the floor), but considering the number of items received, less than 5% of total. Consistency is another thing...cabinets frequently don't match each other or molding in finish or stain color (hue).

Where they really fall short, seriously short, is packing, which is part of their quality, thus the single star rating and reduced rating for durability. They use minimal packing, resulting in a substantial number of items received damaged. I've had to have several pieces replaced more than once, three time in some cases, because the items were damaged in transit. Remember, three weeks for each replacement, so over two months now to get some drawers replaced (and still waiting for some missing rail kits).

The company is good about replacing defective parts, just takes several tries to get ones that actually arrive undamaged, and hopefully with a fairly close hue and finish. Overall manufacturing quality is better than the low-priced Swedish retailer thats popular with college kids, but below the what the name of the company implies, American Woodmark. (My contractor writes "made in China" on all the damaged parts, which is quite a pile now.)

Home Depot has been good about getting replacements, although there have been some frustrations dealing with them, sort of the normal stuff you put up with when working with Home Depot. That does not impact any of the ratings here.

Recommend? No. If you're on a tight budget, find a way to stretch it or finance to go with something a bit better. If it's already a stretch, then be prepared for significant delays and time investment to resolve issues; my prayers are with you!