Review Detail

 
Diamond
Diamond Featured
Kitchen Cabinets
Overall rating 
 
9.2
Finish 
 
10.0
Durability 
 
10.0
Warranty 
 
10.0
Custom Options 
 
7.0
Price / Value 
 
9.0
Quality 
 
9.0

Our beautiful kitchen

I absolutely love my Diamond cabinets! I spent many months researching cabinets and finally decided on the Diamond Reflection series offered at Lowe's for our 20-year-old-home kitchen remodel. Our Kitchen Designer Kristin worked with us on the design and it turned out gorgeous!

The only significant issue we had with our cabinet delivery was the ordering from Lowe's - the computer designer (not Kristin) forgot to order some trim pieces that impacted our installation. We had to make several reorders as we went along realizing we were missing or didn't have enough materials. This delayed us several weeks. We had a couple of doors that had some minor blemishes so we reordered them too. The replacements fit perfectly.

We had problems with our Lowe's General Contractor so we wound up having one person start the cabinet installation and another finish. The first installer complained about the cabinets and how they weren't square because they weren't well made - he only installed 4 cabinets in 3 days. The second installer disagreed and was able to install the remaining 24 cabinets in 5 days. Any gaps due to unlevel floors, walls or ceilings he was able to adjust the cabinets to make them fit.

The only issue we had was with our full overlay doors - they didn't close snug even after the Diamond brackets were adjusted. Our installer (and Project Manager Virgil) had to modify the brackets by adding additional metal shims to move the doors close enough to eliminate the gap.

While I will say the cabinets weren't perfect (life seldom is), our professional and knowledgeable designer, project manager and installer made up for any shortfalls. We haven't had any issues with finish or durability.

Unfortunately we have sold our home and are moving into brand new house. While everything is new, we left some spaces bare bones so that we could modify them later with our personal touch. We are looking forward to designing our laundry room and pantry with Lowe's using Diamond cabinets! And our favorite peeps from Lowe's!

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