Review Detail

 
Kemper
Kitchen Cabinets
Overall rating 
 
5.2
Finish 
 
3.0
Durability 
 
7.0
Warranty 
 
5.0
Custom Options 
 
7.0
Price / Value 
 
6.0
Quality 
 
3.0

Bad Customer Service

I completely redid my kitchen and it was finished in late October. Sometime in November, I noticed my Kemper Cabinets had a very rough finish around the beveled edge and on the interior of the doors. I contacted the company I purchased the cabinets from and he arranged for a Kemper rep to come check out the problem. That was in early December. The Rep said it would be no problem to correct this problem and he would have someone call me a set up an appointment. It was tentatively arranged for someone to come to my house in late February. That didn't happen and now my contact at the company I bought the cabinets from says the Kemper person cannot be here until sometime in June! What? 6 months!? I cannot recommend this company. For the price I paid, I expected better quality from the start.

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Admin
30 October 2015
Recognition for this months best positive review goes to a cabinet owner who purchased Kemper cabinets and took the time to write about the experience. We appreciate the time this person took and hop...
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Admin
31 October 2015
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