Our Medallion kitchen cabinets are 7 years old and we paid over 40,000 for them. The garbage can drawer mechanism needs to be repaired or replaced, and the paint is chipping on several of the cabinet faces that get wet a lot, especially the garbage drawer. The company that installed our cabinets is out of business, so I contacted another Medallion rep in our area. He was kind enough to contact Medallion for us since you cannot seem to contact them directly, but he never got a response. After 5 or 6 weeks we got tired of waiting and told the rep we have to address this now. He gave a us a name and number at Medallion, but apparently it's someone in the finance department. She did not respond to the two voice mails my husband left for her, so I guess we are at a dead end. I am extremely disappointed in this company. I wish I had it to do over again, and if I did I would choose another company. The cabinets look beautiful from a distance but the wear and tear on the paint (White Chocolate) up close is pretty bad. If they had just called us back with some suggestions on what to do, I probably would not be writing this negative review.