Review Detail

 
Merillat
Kitchen Cabinets
Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0

Say NO to Merillat

After a brief chat with me the black lady at Livonia, MI store told me they only service people by appt. She sat on her ass there while someone else served me. 3 customers walked in and out none by appt. I was the only one who placed an order. Kitchen island and vanity was delivered to my house in 'to-be-assembled' condition with no clear instructions, no knobs etc.. I had to pay extra to carpenter for assembly. Side veneer panel turned out to be defective when carpenter opened. Co. said they can deliver replacement in 3 weeks!. Damn the carpenter is here and they need 3 weeks to deliver the veneer which probably is no more than $5-$10 cost to them. When they delivery came they wouldn't leave it until I gave them the old piece. Take the old out and fix the new I told them. We're just delivering, they said. CHEAP, OVERPRICED. The finish on vanity is so bad. I feel ashamed of it. My old one broke in 13 years

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