Review Detail

 
Kraftmaid
Kitchen Cabinets
Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0

Don't Buy Kraftmaid

XXX sold me on kraftmaid and I am very disappointed with the quality, support and overall waiting for the right product. For example, I have a shipment coming on a replacement cabinet and of course kraftmaid is sending the wrong one again. There were supposed to send two cabinets and of course it's my fault that only one is coming. I have several cabinets in the garage waiting to be replaced and picked up. I spent over $9000 on these cabinets, so these are not warranty replacement cabinets. I am still working on the new cabinets coming that are what they are supposed to be. Kraftmaid still cannot get it right. 40 year old company and yet they are delivering damaged, wrong cabinet, wrong stain, wrong wood. What a joke. The delivery people have authorization to take wrong cabinets back, but they lie and tell you they cannot. If I had to do it all over again I would go with a different company. I got hoodwinked into buying kraftmaid by lowe's that claimed this company had their cap together. Believe me that is a lie. Would never recommend them to anyone.

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