Review Detail

 
Shenandoah
Kitchen Cabinets
Overall rating 
 
3.5
Finish 
 
3.0
Durability 
 
1.0
Warranty 
 
10.0
Custom Options 
 
5.0
Price / Value 
 
1.0
Quality 
 
1.0

Terrible cabinets/company

No idea how durable they are, but just can't get good doors for the cabinets. They obviously have a dull blade cutting these things from the jagged edges of the frame. Maybe their wood finishes are ok, but their white cabinets are awful. We spent a lot of money (over $10K) and are very unhappy with our cabinets. Our Lowe's rep has been AMAZING trying to make this right, but we keep getting sent poor quality replacement items... which take weeks to come in. Customer service is non-existent. I can only assume durability will be lacking as well, given the inability to get quality doors. May have a great warranty, but what good is a warranty when replacement items are continuously poor quality?

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