Review Detail

 
Kraftmaid
Kitchen Cabinets
Overall rating 
 
9.0
Finish 
 
10.0
Durability 
 
10.0
Warranty 
 
10.0
Custom Options 
 
10.0
Price / Value 
 
5.0
Quality 
 
9.0

Good selection of options

Kraftmaid has a great selection of doors and cabinet styles. Their warranty, as long as you own the cabinets, is one of the best in the industry. They offer many "custom" options and the only drawback to buying their cabinets is that they are on the more expensive side for semi custom cabinets. If you are considering these cabinets, you will end up with quality cabinets.

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Written by Patrick Emanuele
January 04, 2015
Would like to see who these people are that rated them. Customer Service is no help. Came with warped door and no instructions on adjustments. 5 piece wood draws, doesn't explain or illustrate on how to adjust right or left when you do download the instructions from internet. Opening for doors was different from top to bottom. Have written to Kraftmaid, waiting going on 2 weeks!
Written by Joe W.
December 08, 2015
I just had a Kraftmaid kitchen installed and although the kitchen is very small and has only 16 cabinet doors there were 8 of them with imperfections, the replacement doors had 1 that was acceptable and the other ones were worse.
Our complaints have gotten on their nerves and the last answer was that wood is a natural product that has imperfections but the problems I am complaining about are tiny holes in the surface and router slips on the side of the doors. NOT something I want to have for an 18k kitchen.
We loved their styles and the price was decent but at the moment we are having the problem that a 1 month project is going on for 3 and there is no end in sight.
Tip for you: check all doors really carefully and if they are not what you want don't install them until you have proper replacements.
Written by rckingsnorth@aol.com
January 27, 2017
We have a kitchen of Kraftmaid (painted finish) and a bath (wood finish). The kitchen is now 10 years old, the bath is 5 years old. I consider the functional and structural quality to be good. HOWEVER, the bath cabinets showed water damage after a year. I tried to maintain them with touch ups, but after 5 years, they are a disaster. The kitchen cabinets are a little better, with spot chipping (most likely from water). A telephone call to the Kitchenmaid/Lowes customercare phone (888-562-3413) produced a very blunt "water damage is not covered by warranty". I doubt that any manufacturer covers water damage, but hopefully they have a better finish that resists water damage. I suggest two options. 1 - Buy another brand. 2 - If you buy Kraftmaid, apply a good sealer to resist water damage.
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Blog Posts

Admin
21 June 2016
Unlike manufactured materials, wood products have natural imperfections which make them unique and beautiful. Unfortunately, a lot of people who order wood cabinets complain about these imperfections....
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Admin
01 November 2015
We get so many reviews about cabinet finish failing and customers that are unhappy with the finish after a given time. Most modern manufacturers use a multi step finishing process that will last for y...
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