Review Detail

 
Aristokraft
Kitchen Cabinets
Overall rating 
 
2.5
Finish 
 
6.0
Durability 
 
3.0
Warranty 
 
1.0
Custom Options 
 
3.0
Price / Value 
 
1.0
Quality 
 
1.0

Terrible quality control

Our kitchen remodel was delayed by weeks when Aristokraft was unable to give us a shipping date. The holes on the sides of the cabinets do not match up - meaning the shelves tilt from one side to the next by up to one inch. The base cabinet shelves have rough splintered edges. Drawer facings are stapled together. The lazy Susan stopped moving and now grinds after less than one week. The retail store is trying to help with the problems but apparently AristoKraft does not care about it's customers. The cabinets were to be replaced and the order was lost. A second order was shipped to the wrong state. Two months after contacting Aristokraft our problem has not been resolved. We paid for quality cabinets and these are cheap and there is no customer support and concern. I expected this company to have some quality control. Even the doors on the cabinets are cut at different lengths with up to half-inch difference - who is minding the shop? I have never written a negative review but I had to speak up. Let me end this on a high note. The glossy catalog looks nice.

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