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Kitchen Cabinet Information

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Review Detail

 
Schrock
Kitchen Cabinets
(Updated: February 18, 2016)
Overall rating 
 
3.5
Finish 
 
1.0
Durability 
 
4.0
Warranty 
 
5.0
Custom Options 
 
9.0
Price / Value 
 
1.0
Quality 
 
1.0

Not Good Quality Any More...

This is the 3rd time in 14 years that I have ordered from Whole Kitchen Cabinet Distributors in Perth Amboy , NJ. We renovated the kitchen, knocked down a couple of walls, and replaced the entire floor with tile.
The bottom cabinets were old and worn, so we wanted the same cabinet styles and color to match the top cabinets, and the exact same cabinets made new.

What I got was a contracted delivery date of 8 weeks instead of 5-6 weeks, cabinets that did not fit the original size, and color of cabinets that did not match the upper cabinets and they were lighter and in 3 different tones.
2 cabinet drawers had to be replaced as they were defective, and the under the sink cabinet has splinters. The deep drawers don't close all the way.

The dishwasher end panel was not included in the order, so it held up the job for 2 weeks, and then it was not the correct height. We had a gap between the panel and the granite top.

I am writing the presdient of the company today, as their distributor was useless as far as customer service is concerned.

Now my kitchen cabinets are 4 different color stains and it looks terrible.

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Comments

2 results - showing 1 - 2  
 
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Written by john erk
March 01, 2015
Sounds to me like whoever sold you your cabinets didn't know what they were doing. If they weren't the same size then some ordered the wrong cabinets. Anyone that knows what they are talking about would tell you that you can't match existing cabinet color. They should be from the same dye lot. I think your installer dose not know his job. We have been installing Schrock for about 7 years and in most cases we have very little problem with them.
Written by Karen
May 26, 2016
I did order cabinets all at the same time and therefore should have all been finished with stain from the same lot, but they are finished in at least 3 different colors. So it seems Schrock doesn't have any consistency in the color of their finishes.
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Kitchen Cabinet Information

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