Review Detail

 
Shenandoah
Kitchen Cabinets
Overall rating 
 
1.3
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
2.0
Price / Value 
 
2.0
Quality 
 
1.0

poor service

Major customer service problems! If you order replacement cabinets for ones damaged in factory or where they were sized incorrectly by the salesman...don't expect them to deliver them to you without charging you a fee (XXX is very good about trying to make good on this). Shenendoah Customer service said that they can have replacements rush shipped. I ordered replacements and found that 30 days was the best they could do. Lowes read me the email where the Shenandoah basically just pushed my request aside and refused to rush ship. This is one case where customer service would be better off if it were outsourced to India! At least you would get help instead of attitude, delays and excuses. I can't really say how the warranty is yet...,but based on the other reviews have read and the initial quality I have experienced...I don't have high hopes. Saw some quality problems on the first cabinet that I took out of the box. I will add comments to this post based on the progress. I hope the message gets to the company leadership. I would want to know if I had a CS department that was not up to par. I have never posted negative feedback to a company before. This is the second site that I have posted about this experience. I am typically not a difficult customer to please. All in all....XXX has been great. Too bad they are stuck as the middle man.

Was this review helpful to you? 

Comments

 
 
Ordering 
 
Already have an account?
 
 
 

 

Featured Brands

StarMark Cabinetry
 
4.5
bjpfeifer
"I loved the look of these cabinets but the white..."
StarMark Cabinetry
 
10.0
Coastal Kitchen Interiors
" Not only is StarMark easy to work with from..."
StarMark Cabinetry
 
10.0
Rodgerc
"I checked this website for reviews on Kitchen Cabinets and..."
StarMark Cabinetry
 
10.0
J. Logue
"We just completed building our brand new home. We..."
StarMark Cabinetry
 
9.0
Randy Derheim
"After living in our home for nearly twenty years, we..."
StarMark Cabinetry
 
2.7
Abby
"I purchased Starmark for my kitchen approximately 10 years ago...."
StarMark Cabinetry
 
9.7
Guest
"We looked at a lot of cabinet lines and we..."
StarMark Cabinetry
 
10.0
Lisa W
"Our condo had a very 80s oak kitchen and dated..."
StarMark Cabinetry
 
9.7
Ross Johnson
"STARMARK Cabinets are the best. We started looking at the..."
StarMark Cabinetry
 
10.0
Vic
"Shapes Supply was a great company to work with. Their..."

Starmark Cabinetry      Fieldstone Cabinetry

 

Urban Effects Cabintry

Diamond Cabinets Featured Brand

Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.

Latest Cabinet Reviews

Diamond
 
9.2
Sdenault
"I absolutely love my Diamond cabinets! I spent many months researching cabinets and finally decided..."
Merillat
 
9.0
sheryl
"Our Merillat cabinets were purchased 30 years ago and I have to say I almost..."
American Woodmark
 
1.0
AMG
"We ordered cabinets from American Woodmark in the Ashland style with linen paint. The estimated..."
StarMark Cabinetry
 
10.0
slschleifer@gmail.com
"I just had my Starmark kitchen installed. I had spent a lot of time..."
Omega Cabinetry
 
8.5
CaliBay2017
"I love mya Omega Cherry Truffle cabinets! There were issues with my cabinets because..."
Kraftmaid
 
2.3
VG_Ltd
" New construction, new home. Ordered 4 wetbar/kitchenette /bathroom cabinet bases as well as full..."
HomeCrest
 
8.8
Kitchen
"We used HomeCrest cabinetry in our new kitchen back in 1987, so this review is..."
Schrock
 
1.0
jabenso
" Shrock Not Recommended!!!My wife and I were referred to ASA Cabinets thru our contractor. ..."
Kitchen Craft
 
3.5
peteratherrien@gmail.com
"truly disgusted with the product given they sell themselves as a premium cabinet. product had..."
Decora
 
5.5
cjr950
"The construction quality of these cabinets is terrible. The bottoms of two cabinets were..."
Kraftmaid
 
9.7
HLB
"We ordered our cabinets through a big box store and the ordering process was very..."
StarMark Cabinetry
 
10.0
Vic
"Shapes Supply was a great company to work with. Their customer service was exceptional, always..."
Thomasville
 
1.0
Juriedel
"I had a professional painting company, they told me these are very cheaply made. I..."
Kemper
 
2.7
livig1
"I had a remodel of my kitchen and three bathrooms plus hallway cabinets approximately 8..."
American Woodmark
 
7.2
kitchenreno
"After reading the reviews i was hesitant to go ahead with my purchase. ..."
Shenandoah
 
1.2
Tekatee
"Purchased cabinets for kitchen and have the following comments: Finish is very cheap. Chips..."
Kraftmaid
 
1.0
lvr0410
" This is so depressing to even write about! The last five months have been..."
Kraftmaid
 
1.7
Marissa Covington
"This company is terrible! They discontinued our stain color while we were re-doing our..."

Cabinet Reviews:  Kraftmaid Cabinets | Mid Continent Cabinetry | StarMark CabinetryFieldstone Cabinetry | Urban Effects Cabinetry 

 

About Us | Privacy |Terms and Conditions|Sitemap

.........................................................

Kitchen Cabinets on KitchenCabinetsReviews.com

Welcome to KitchenCabinetsReviews.com! You have discovered the best site online for Kitchen Cabinet Reviews. We have 
all of the major brands listed - Kraftmaid, Mid Continent Cabinetry, Marsh, Fieldstone Cabinetry, Quality, Merillat, Welborn, StarMark Cabinetry,
UltraCraft Cabinetry, Urban Effects Cabintery, Decora, Thomasville, Medallion, Omega, Diamond and more. The cabinets listed are all major brands and all
manufacture nice cabinets. Feel free to browse the site and checkout all of the reviews left by consumers and we hope
that our site helps to make your cabinet buying decision easier.


Copyright
© 2017, Kitchen Cabinets Reviews, All Rights reserved

 

Follow Us on Twitter