Review Detail

Decora
Kitchen Cabinets
VERY Bad, STAY AWAY
(Updated: February 19, 2016)
Overall rating 
 
1.0
Finish 
 
1.0
Durability 
 
1.0
Warranty 
 
1.0
Custom Options 
 
1.0
Price / Value 
 
1.0
Quality 
 
1.0
After we opened the boxes from Decora, the nightmare begun. We ordered about 25 cabinets (paid a fortune for them), we found damaged parts, wrong color (Arlington instead of Teaberry), wrong size, wrong outside finishes (suppose to be painted whiled it was unfinished), missing tray divider, missing utensil organizer, much cheaper substitute for Lazy Susan and Spice Rack, etc. The project is delayed big time. Anything that can be possibly or impossibly wrong went wrong! I have been asking for a refund, as of now, I have not got a penny back yet.
HY
Was this review helpful to you? 26 8

Comments

1 results - showing 1 - 1
Ordering
Already have an account?
November 14, 2014
Sounds like a designer issue to me. All your issues are from poor communication from your designer and lack of product knowledge by that same designer. Decora' provides all the tools for a supplier to be successful. It is up to them to use them properly and give the client what they ordered. They have some of the best customer service and are willing to walk you through the order cabinet by cabinet. This is a perfect example of when a JOB GOES SIDEWAYS IT CAN'T BE BROUGHT BACK. I would imagine the actual quality of your cabinets is good, but since all the other issues have come about you can't see that and I do understand your point.
J
JC
1 results - showing 1 - 1
Results per page:

Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.

Poll

What is your favorite cabinet brand?

Kitchen Cabinet Information

KitchenCabinetsReviews.com is the best source online for kitchen cabinets reviews. We offer the consumer the ability to leave honest reviews. We have most major brands listed including Kraftmaid, Omega, Cardell, Mid Continent Cabinetry, Thomasville, Merrilat, Welborn, Marsh and many more. One thing is for certain, all of the brands listed on the site manufacture quality kitchen cabinets.

Are you interested in learning about cabinets? We have a learning center that describes different variations of wood that you can buy kitchen cabinets in. We also have a section on how to care for your kitchen cabinets.

We hope that you find the reviews helpful and that your kitchen project works out well.